Automation 101 Topics

The autonomous enterprise is a business that can operate, adapt, and optimize workflows on its own, with minimal human intervention.

Agentic Process Automation (APA) uses AI agents to create responsive workflows and optimize processes that are capable of completing tasks independently.

Agentic process management automates complex business workflows by integrating AI agents into self-sustaining processes.

Agentic AI applies reasoning and iterative planning to solve complex, multifaceted problems utilizing several AI technologies.

Agentic systems are artificial intelligence (AI) networks with strong automation capabilities to perform independent action toward defined goals.

Multi-agent systems (MAS) are networks of intelligent software agents that work together across enterprise systems and departments, without human involvement.

Intelligent Automation combines the task execution of RPA with AI and ML to support the full complexity of process automation from discovery to automation optimization.

AI agents are intelligent, self-sufficient assistants that execute defined tasks involving cognitive processes.

Agentic workflows harness AI agents to execute complex, cognitive tasks like decision-making with a high degree of autonomy.

By integrating artificial intelligence (AI) with automated systems, enterprise organizations can transform processes to achieve efficiency and effectiveness.

Business process automation hinges on having the right information. IDP turns unstructured data into process-ready information.

Process intelligence applies AI technologies to continuously capture and analyze digital processes enterprise-wide, shortening the runway to automation and transformation.

RPA means software robots equipped with the same digital skillset as people-everything from logging in to copy-paste to correcting missing data details.

Process Discovery fills in the blanks between users and workflows to reveal exactly what each process entails, paving the way for rapid automation.

Data extraction is a means of fetching relevant data from different sources, which, when refined further, empowers users to simplify operations and gain actionable insights for performing better.

Hyperautomation is connected automation-across applications, unstructured data-able to analyze, decide, and discover processes and new opportunities.

Business Process Management (BPM) is both the technology and practice of optimizing enterprise processes and workflows to be more efficient and adaptable.

Process mining is the deep analysis of system event logs to identify and monitor problem areas within processes to provide insight for process optimization.

Find out when to apply independent, unattended, RPA, and when to use attended automation for human-bot collaboration across back- and front-offices.

No-code is a type of user interface (UI) allowing users to "code" by point-and-click. No-code automation enables business users with self-service automation building blocks.

Cloud-native, web-based, intelligent RPA is perfect for scaling automation and enabling employees to automate on their own.

Automation software turns repeatable tasks into automated processes. The goal? Efficiency and cost savings-and freeing people to add value.

Robotic desktop automation is localized process automation, run and attended by a user at all times, it assists with executing tasks so the user can focus on other work.

OCR is a form of automated data extraction, which converts content into digital information that can be read by a machine, indexed, and used for processes.

Process orchestration ensures streamlined and synchronized execution of automated tasks, achieving peak efficiency and effectiveness in connected workflows.

Financial institutions use automation to enhance core business processes across both customer-facing and back-office services.

Enterprise AI is the integration of artificial intelligence (AI) technologies within large organizations, to increase operational efficiency, drive innovation, and improve decision-making processes.

BPaaS is outsourcing that benefits from cloud computing to execute specialized functions or processes that embody best practices at scale across organizations.

Excel automation applies RPA to automate Microsoft Excel processes and functions, eliminating the need to learn Visual Basic for Applications (VBA) or write macros.

Sales automation is about automating time-consuming tasks and workflows connected to the sales cycle, from prioritizing leads, to setting data-driven quotas.

Workflow automation is the application of technologies like RPA to automate interdependent processes across people and systems.

CRM automation helps market- and customer-facing teams increase productivity and improve the customer experience through the customer lifecycle.

SAP automation can handle all of the minute and complex pieces of process workflow, simplifying the user experience and improving process performance.

GSuite automation offers endless opportunities for improving business processes to unlock benefits like efficiencies, reduced errors, and increased compliance.

IBM automation offers low-code tools for processing documents with text, delivering accessible data for business processes.

Macro recording allows you to record mouse clicks and keystrokes from the screen to create a script enabling you to speed up workflows and eliminate mistakes for virtually no cost.

Business automation utilizes software solutions to streamline and automate repetitive tasks or processes within an organization.

Robotic process automation (RPA), intelligent process automation (IPA), and agentic process automation (APA) are related automation solutions, each with distinct strengths and applicability to enterprise workflows.

RPA is technology to create and run business process automations whereas Intelligent Automation, or intelligent process automation (IPA), merges RPA with AI to automate complex processes.

Each RPA journey begins differently-from urgent business need to exploration or strategic experimentation. Find your Intelligent Automation path.

Find out where your robotic process automation program is mature, and where to focus going forward.

Advance automation beyond bots with Digital Workers as virtual employees, able to take on complete job functions. The result? Step-change in workforce productivity.

Digital transformation refers to the journey of applying digital technologies such as Agentic AI to reinvent how and why work gets done, and create and deliver new value.

Cloud-native software is designed to take advantage of the flexibility and scalability of cloud, delivering IT and business benefits from reduced costs to more innovation.

Digital acceleration is a business strategy focused on adopting the latest technologies to drive continuous reinvention and transformation.

Software robots are everywhere, from web crawlers to virtual assistants. RPA offers no-code tools to create digital bots to automate any business process.