Ask your agent anything. The support dashboard shows all the high-priority cases that need your attention. Instead of digging through documentation, just ask: “What’s the impact if we restart now?”
Get instant answers based on your actual systems, workflows, and data. No guesswork required. All through natural conversation.
From planning to execution in seconds. Our agentic solution carries out the work automatically upon approval - tracking every step as it goes until completion.
No waiting on multiple teams. One conversation. One command. Full execution.
Get diagnostics that actually diagnose. When a new case needs human attention your agent is already running the playbook. It checks 24-hour logs, verifies network issues, and identifies root causes while you review the recommended troubleshooting steps.
Less trial-and-error. You get guidance and automation in one.
Turn problems into proactive service with a human touch. Our agentic solution finds related defects, offers to notify the customer, drafts a personalized email, and sends it - closing the loop and the case with full human oversight.
Your customers stay informed and happy. Cases close and your support staff’s queue gets lighter.
Reduce first response time by up to 85%. AI agents automate ticket routing, entitlement checks, and root cause triage to keep queues moving, even during peak load.
Slash escalations by 40% and boost human agent productivity. AI agents combine instant context from CRM, product logs and ticket history to prioritize issues, suggest next-best actions, and draft responses.
AI agents deliver 95%+ CSAT - and stay true to SLAs. It’s time to delight customers with fast, consistent support experiences.
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