Hyperautomation is end-to-end automation accomplished by harnessing the power of multiple technologies, from RPA to machine learning and AI
Hyperautomation was identified by Gartner as one of the year’s top 10 strategic technology trends. So what is hyperautomation? It’s the extension of legacy business process automation beyond the confines of individual processes. By marrying AI tools with RPA, hyperautomation enables automation for virtually any repetitive task executed by business users. It even takes it to the next level and automates the automation - dynamically discovering business processes and creating bots to automate them.
With a range of tools like Robotic Process Automation (RPA), machine learning (ML), and artificial intelligence (AI), working in harmony to automate complex business processes—including where subject matter experts were once required—hyperautomation is a means for real digital transformation.
According to Gartner, RPA enriched by AI and ML becomes the core enabling technology of hyperautomation. Combining RPA and AI technologies offers the power and flexibility to automate where automation was never possible before: undocumented processes that rely on unstructured data inputs.
Process discovery uses AI to reveal processes and automatically create bots, increasing the pace of automation up to 5 times. With pioneering design, Automation Anywhere empowers business stakeholders to collaborate at every step of their process automation journey. Business leaders, process analysts, technical experts, and knowledge workers can drive unprecedented scale of automation while maintaining strict governance and data security.
Hyperautomation analytics derive from the data bots gather as they work. Bot Insight is built on embedded self-measuring and monitoring within every bot that returns complete information on not only what the bot does, but also what it encounters along the way. Bot Insight uses this vast process-level detail for hyperautomation analytics that reveal what’s meaningful and predict what’s next.
RPA is error-free execution of structured business processes by software robots. RPA bots have the same digital skills as people to execute process tasks in any environment and application, but with the addition of complete flexibility to start instantly, scale on demand, and work at maximum speed, 24/7.
IQ Bot delivers intelligent document processing with cognitive technologies such as computer vision, optical characters recognition (OCR), fuzzy logic and machine learning (ML) to capture, extract, and classify unstructured information. IQ Bot creates Digital Workers and bots that are flexible, adaptable, and able to learn on the job.
Hyperautomation provides a high-speed route to engaging everyone in transforming the business, supported by automating more and more complex work that relies on knowledge input from people.
Upskilling RPA with intelligence creates an intelligent Digital Workforce that can take on repetitive tasks to augment employee performance. These Digital Workers are the change agents of hyperautomation, able to connect to various business applications, operate with structured and unstructured data, analyze data and make decisions, and discover processes and new automation opportunities.
AI is what differentiates Digital Workers from standard automation approaches—making RPA+AI the essential ingredients of hyperautomation.
And by uncovering and automating previously inaccessible data and processes, hyperautomation offers another unique benefit: the creation of a digital twin of the organization (DTO). How does that help? A DTO makes visible the previously unseen interactions between processes, functions, and key performance indicators.
Imagine seeing business value creation as it happens—or doesn’t happen—and leveraging the intelligence to rapidly respond as well as identify new opportunities.
RPA + AI will give us the end-to-end entourage of enabling customers toward the automation journey.
– Naman Kher, Head of Cloud Services, Atos
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