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Named a 2025 Gartner® Magic Quadrant™ Leader for RPA.Recognized as a Leader for the Seventh Year in a Row Download report Download report
Process claim denials up to 98% faster
Flag missing data, rework denied claims and document across billing systems with AI agents for revenue cycle management (RCM).
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Healthcare that works for everyone.
It’s no secret healthcare professionals are stretched beyond capacity.
Compounding matters, regulatory requirements and cost pressures squeeze healthcare organizations already facing heightened uncertainty.
The Agentic Process Automation System delivers a new work system that improves the patient experience, alleviates burnout, and ensures security and compliance.
How agentic process automation turned claims chaos into operational success.
Managing repetitive tasks across client systems slowed operations, increased costs, and strained resources. A smarter, more efficient solution was critical to standardizing processes, meeting growing demands, and ensuring quality care.
Better care. Smarter spending. Less burnout.
Unify data
Provide clinicians with a complete picture of patient and operational data for seamless, coordinated care.
Unlock productivity
Embed automation in existing clinician workflows to deliver data and guide decisions.
Scale securely & stay compliant
Deploy with healthcare-ready data security and compliance. HITRUST CSF-certified to be HIPAA-compliant.
Drive down costs
Automate patient care processes to improve service delivery efficiency and reduce costs and waste.
Alleviate burnout
Reduce turnover and attract talent by reducing administrative work and empowering high-quality care through automation.
Build resilience
Create agile, flexible, and scalable processes across all healthcare operations.
Apply agentic process automation across the spectrum of health services.
Put agentic automation & AI to work in healthcare—streamlining daily tasks for patient services, care providers, and payers alike.
- Clinician experience
- Patient experience
- Cybersecurity
- Operations
Free clinicians to focus on patient care by deploying automation and AI to alleviate administrative burdens. Reduce cognitive load by assisting clinicians to quickly understand patient status, handle patient communications, create custom documentation, and meet compliance and practice standards.
Enhance patient experience by helping patients to trust their physicians, better understand their health, and comply with treatment plans. Clinicians can obtain comprehensive patient data across systems and orchestrate patient management across departments. Efficiently handle inquiries and real-time status updates, and use generative AI to personalize after-visit summaries and other educational materials.
Safeguard patient data and secure healthcare systems with responsive automation and AI that adapts to emerging risks. Use agentic automation to recognize, thwart, and develop robust mitigation strategies against cybersecurity breaches and AI-enabled threats.
Deploy managed AI agents that work together and in concert with staff and legacy IT systems to automate, optimize, and monitor every hospital function, including HR, credentialing, finance, revenue cycle, inventory levels, contact center, lab, and pharmacy.
Agentic automation elevates care every step of the way.
From patient care to compliance, automation delivers smarter healthcare.
Agentic process automation empowers smarter decision-making and automates routine tasks, freeing providers to focus on patients. The result is better outcomes, lower costs, and a streamlined healthcare experience for all.
Lower Costs
- Streamline revenue cycle
- Predict reimbursement risk
- Boost staff productivity
- Reduce turnover costs
- Anticipate surge demand
- Optimize inventory levels
- Ensure regulatory compliance
Increase Productivity
- Automate repetitive tasks
- Reduce cognitive load & burnout
- Maximize workforce potential
- Improve accuracy, minimize rework
- Strengthen self-service systems
- Optimize chatbots & contact center
Reduce Delays
- Increase claim accuracy, cut denials
- Automate more complex processes
- Speed up prior authorizations
- Resolve denied claims faster
- Monitor provider & payer delays
- Accelerate regulatory reporting
Elevate Patient Experience
- Resolve issues faster
- Answer inquiries quickly & accurately
- Personalize care with AI
- Minimize wait times
- Use AI to document care in real time
- Set up & secure virtual care
Manage Risks
- Enforce compliance & standard protocols
- Monitor care quality with AI
- Protect PHI & reduce regulatory risk
- Detect bias & ensure fairness
- Produce audit reports on demand
- Detect patient & practitioner fraud
- Track market trends & emerging risks
Gain Insights
- Capture data across systems
- Leverage real-time dashboards
- Analyze factors impacting care
- Identify value drivers for stakeholders
- Maximize integration & interoperability
- Predict & respond to market shifts
- Detect supply chain risks early
Resources to fortify the health of your automation journey.
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