Automation Use Cases in Financial Services.

Loan Fulfillment

  • Loan Origination
  • Application Processing
    • Mortgage
    • Credit Card
    • Auto
  • Underwriting
  • Fulfillment Status
  • Collections
  • Loan Servicing
  • Data Acquisition
  • Fraud Detection

Wealth & Asset Management

  • Client Onboarding
  • Portfolio Management
  • Performance Reporting
  • Confirms Management
  • Settlements
  • Payments & Automated Account Transfers (ACAT)

Customer Service

  • Call Center Support
  • Credit Card Disputes
  • Account Opening & Closure
  • Address Verification
  • Customer Updates & Data Consolidation
  • Account Statements
  • Complaint Processing


  • Know Your Customer (KYC) & Due Diligence
  • Anti-Money Laundering (AML) & Financial Crimes Sanctions
  • Flood Zone Tracking
  • Regulatory Reporting

Data Management

  • Data Mining
  • Data Validation
  • Legacy System Data Migration
  • Compliance & Internal Audit Data Testing

Corporate Functions

  • Finance
    • Manual Reconciliations
    • AP Invoice Processing
    • Cash Reporting
  • Human Resources
    • Employee Onboarding
    • Recruiting
    • Payroll
  • Information Technology
    • Service Desk
    • Ticket Handling
    • Network Operations

Strengthen controls, mitigate risk, and unleash workforce productivity.

Ensure financial and operational resilience in today's volatile market by leveraging intelligent automation and generative AI. Accelerate and streamline resource-intensive tasks, improve accuracy, increase productivity, and reduce costs throughout your enterprise. Safeguard your organization from cyber attacks and fraud by strengthening security, compliance, and controls.

KeyBank unlocks dramatic time savings with intelligent automation.

Responding to rapid change with no time to hire new staff, KeyBank instead applied AI for data extraction and easily completed nine years of work in 14 days.

Customer Story

Overnight, we had to figure out a way to respond to increasing call volumes and staff for large amounts of work for processes that didn't exist before COVID-19. One of our success stories was in loan origination where we created nine bots that were able to do nine years' worth of work in just two weeks.

Dominic Cugini,
Divisional CIO of Service Digitization


Documents processed

9 Years

of work completed in two weeks


Run rate savings in 2020

Improve productivity. Reduce risk. Strengthen compliance. But wait, there’s more.

Enhance compliance

Enhance compliance

Improve compliance with automation for systematic and consistent monitoring and reporting.

Strengthen controls

Strengthen controls

Monitor transactions to flag suspicious activity and respond quickly to potential fraud.

Increase productivity

Increase productivity

Streamline and automate processes to get more done and free resources from repetitive tasks.

Connect systems

Connect systems

Eliminate data siloes and connect legacy systems to accelerate processes and productivity.

Accelerate teams

Accelerate teams

Empower teams with Automation Co-Pilot to put intelligent automation into the flow of work.

Reduce costs

Reduce costs

Simplify and automate manual processes, eliminate processing errors, and reduce risk.

Improve your bottom line by automating business processes across teams.

Drive enterprise-wide efficiency, compliance, and productivity. Accelerate transformation with the Automation Success Platform to deliver the power of secure automation and AI across teams and processes.

  • Consumer banking
  • Risk and compliance
  • Finance and accounting
  • Information Technology

Across lending, customer experience, cards and payments, the Automation Success Platform delivers efficiency and speed. Automate: Account opening/close, address and account changes; Loan origination, status and payment inquiries; Underwriting and fraud detection; Payment processing; Complaint resolution; and Pre- and post-call support.

Move to continuous risk management and enhance compliance with the Automation Success Platform to extract data, monitor transactions, and speed up processes. Apply intelligent automation to: KYC compliance, AML monitoring, risk identification, financial crimes sanctions, regulatory reporting, compliance/data testing, and ongoing monitoring and audits.

Apply intelligent automation to transform finance and accounting processes. Automate and streamline end-to-end processes including accounts payable invoice processing, accounts receivable collections, account reconciliations, manual journal entries, master data management, and cash reporting.

Increase IT security and agility with the Automation Success Platform. Apply intelligent automation to transform IT for Banking and Financial Services, from accelerating help desk support to continuous application audit and provisioning. Ensure seamless network ops support, swiftly address cybersecurity alerts, and streamline data migration and validation.

Look what automation and AI can do in financial services and banking.

Customer Quote

Automation Anywhere is customer-centric, highly innovative, and a trendsetter in intelligent processing.

Pankajam Sridevi,
Managing Director, ANZ Bank

Customer Quote

Intelligent automation allows our operations to scale with the fluctuating market while retaining our valuable employee base.

Jag Chopra,
COO, The Loan Store

Request a Demo

See how you can automate complex banking processes, end to end.

See how the Automation Success Platform helps financial services transform and lead while increasing security, controls, and operational efficiency.

Request a demo

The Automation Success Platform. Your system of work for banking.

Secure and trusted, the Automation Success Platform makes it easy to streamline critical banking and compliance processes to mitigate risks and reduce fraud, and drive operational efficiencies in a constantly changing market.

Continue your financial services and banking automation journey.


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