40% estimated reduction in support time needed
Immediate response to all business-critical calls
No backlog of support requests
Due to current COVID-19 conditions, the bank received a large overflow of more than 300 daily support request calls from employees who were having issues accessing applications from their remote home office.
A bot was set up for all help desk operators to speed up the support process, giving employees access to services applications more quickly and allowing them to complete their work.
Revolutionizing your workforce and automating your business processes is just a click away.