Streamline telecom operations and improve margins with automation.
Telecom companies need ways to converge systems, organize data, and personalize the user experience—all without disruption or cost to the business. RPA enables telecom companies to leverage a Digital Workforce to connect disparate data and systems, freeing teams for customer-facing opportunities while keeping operational costs down.
Realize the benefits of automating front and back-office telecom operations with RPA.
New services provisioning
Streamline customer account management including provisioning of new lines and services.
Upgrade contact center experiences
Minimize customer wait times by enabling support staff with agility to handle customer needs quickly.
Increase operational performance
Automating network management enables telecom leaders to take organizations from reactive to proactive.
Reduce errors in back-office tasks
Automate routine data entry for error-free information to make strategic and agile decisions.
Connect disparate systems
Automate data sharing between network and service with RPA to seamlessly transfer data, error-free.
Ensure constant access to compliance information by automating the continuous collection of system data needed to support industry regulations.
Achieving 98% transaction accuracy by transforming with intelligent automation.
Intelligent automation is key for Bouygues Telecom to compete and win while putting customer experience first by achieving high-efficiency and error-free operations.
RPA brought speed to our operations. The complex processes in treasury and tax are now more accurate and efficient.
Hours saved annually
Deploy a Digital Workforce to automate and transform telecom operations.
Automate Network Operations Center (NOC) functions
Automate mission-critical operations management including ticketing, alerts, and remote diagnostics. Use intelligent automation to aggregate and align multiple data sets in the NOC.
Ensure continuity of service
Deploy a vigilant digital response with RPA to prevent network compromise and ensure continuity of service, especially in the face of a crisis. Rely on a Digital Workforce to manage potential network issues.
Fuel growth and innovation with data
RPA creates a unified view of all data and reporting, uniting data from disparate and siloed systems. Realize incomparable visibility and analysis to enable top-tier service and fuel growth and innovation.
Connect data and systems. Streamline customer experiences. Drive transformation with RPA+AI.
See how intelligent automation helps connect disparate business systems and organize and transfer data—especially unstructured data—from legacy systems, while empowering data-driven customer experiences.Request a demo