Intelligent automation for digital transformation in government, education and non-profit organizations
The public sector is struggling. At the same time as government agencies face an aging workforce and budget reductions, new consumer-grade expectations from citizens and new standards for efficiency and transparency must be addressed. Technology is touted as the answer—but how? Current investments in technology have been unable to ease employee overload.
Intelligent Automation closes the gap between new technologies and legacy systems, increased expectations and a shrinking labor force, enabling transformation of public sector service delivery and performance.
Upgrade Citizen Experience
RPA provides flexible technology that enables agencies to keep up with citizen demand and desire for consumer-grade service levels.
Minimize Improper Payments
Introduce 100% accuracy to fund distribution and invoice payment processes with RPA bots designed to execute the same way, every time.
Modernize Government Forms
Optimize data collection, consolidation, and indexing to set up all processes with the right information, right away.
Improve Mission Delivery
From input through to compliance and reporting, RPA enables smoother, faster, service delivery, by automating high-friction/bottleneck steps in processes.
Interoperate with any System
RPA is designed to work with any system from legacy to cloud. Free human talent from connecting the dots between systems to focus on high-value work.
Lower Contractor Costs
Reduce reliance on external resources with bots able to handle complex government process tasks quickly and securely.
Recognized as one of the world’s top 50 universities, the University of Melbourne, Australia, enrolls close to 50,000 students in law, business, arts, media, economics, and engineering. Year after year, the legacy admissions process led to delays and administrative overload. With applications as the first touch point between prospective students and the University, the need was clear for a solution that both reduced duplication and delays and enabled the student admission service department to manage a growing volume of applications while improving customer experience.
The University of Melbourne deployed Automation Anywhere’s Robotic Process Automation (RPA) technology to reduce manual work and automate a range of administrative processes across student admissions, faculty administration, and supplier tracking, resulting in increased efficiency of critical business processes, higher staff engagement, and improved customer experience for its teachers and student body.
Hours saved annually
Throughput in processing supplier details
“By bringing in bots to take on the human-intensive and repetitive work, we have been able to create efficiencies and empower existing staff members to repurpose their roles—actually getting people to do what they’re most passionate about and qualified to do.”
RPA is ready to work within every department and function, including across legacy systems
RPA Saves Global Government Services Provider More Than $2.5m/Year
How Automation Can Elevate Government Performance
How Digital Workers Are Addressing Government's Challenges
Get your RPA + AI questions answered
Get a personalized demo of the world’s most-deployed RPA platform. Consult with our team of RPA experts on your specific automation needs. During your live demo, ask all your RPA software and intelligent automation questions and we can help you accelerate your RPA journey.