Agentic Process Automation for Hospitality

Features
Features
Customer story
Use Cases

Run every stay with AI agents that speed service and reduce cost per guest.

Unlock productivity

Reduce AHT and repeat contacts. Guide human agents across PMS, CRM, loyalty, and payments with next best actions and one-click updates.

Optimize reservations and distribution

Monitor OTA parity, sync inventory, clear waitlists, and resolve exceptions before they impact guests or revenue.

Smarter housekeeping and maintenance

Prioritize cleans by ETA and status. Auto dispatch to mobile. Cut room out-of-service time and speed turns.

Drive more upsells and loyalty

Target upgrades, late checkout, and add-ons. Validate eligibility, apply benefits, and record consent in core systems.

Defend against fraud

Detect refund abuse patterns. Assemble evidence packets and submit to your payment processor on time to reduce write-offs.

Automate document-heavy processes

Extract POs, invoices, and delivery notes, even handwritten ones. Match, code, and post to ERP to accelerate close and improve accuracy.

WAM Group targets $1M savings with automation

Fractional ownership hospitality leader implemented its first automation in one week, predicts 1,000+ hours saved annually and targets $1M in savings over two years.

1,000+

Predicted annual hours saved

40,000+

Hours saved goal by 2022

$1M

Annual savings in next 2 years

Read customer story

Novatio Solutions resolves 2,300+ tickets monthly with AI agents

AI incident-management agent reads emails, sets priority, creates ServiceNow tickets, and alerts teams. 100% of support tickets handled by AI, 10x email productivity.

2300+

support tickets resolved monthly

100%

AI-handled support tickets

10x

increase in email productivity

Read customer story

Where hospitality wins with automation.

Agentic solutions for guest services, operations, revenue, and compliance.

Connect PMS, CRS, POS, and maintenance tools with purpose-built AI agents to identify issues, take action, and update guests. Slash handle time, speed room turns, protect revenue, and keep service consistent across properties.