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Battle-tested AI agents for ITSM

Help your team resolve issues faster and scale support with less effort.
With Automation Anywhere AI agents, you can:

Book an Agentic AI demo

Automatically resolve up to 80%+

of IT requests before they become tickets with AI agents that reduce volume, noise, and burden on IT

Reduce license and labor costs by up to 50%

by resolving requests before they hit the help desk and avoiding the seat-based model

Increase employee productivity by up to 70%

by handling most requests with AI agents so teams can focus on outcomes instead of manual work

Aisera named a Visionary

in the Gartner® Magic Quadrant™ for Artificial Intelligence Application in IT Service Management

Why global’s brands trust Aisera

Professional Services

Increased agent productivity by 60%

The impact of Aisera’s AI Agent platform was immediately evident following the deployment of NJ Transit’s internal AI agent, Travis. Employees quickly gained the ability to resolve IT issues autonomously across multiple channels, including Microsoft Teams, reducing reliance on the help desk and streamlining internal support.

Transportation

Auto-resolved 70% of tickets

Aisera enabled OmniTRAX to unify employee support with a streamlined, self-service experience. AI agents for IT deliver personalized help directly through webchat and Microsoft Teams, boosting productivity and resolution speed.

Manufacturing

Saved 24K user hours a year

Big 5 Sporting Goods supercharged employee productivity with Aisera AI Agents, delivering instant, personalized IT support, auto-remediating issues, and transforming their IT strategy by only escalating what truly matters.

Professional Services

Increased productivity by 72%

BDO Canada introduced a proactive self-service AI agent named EVA, which automated IT support tasks such as software provisioning, hardware procurement, account troubleshooting, and more.

Healthcare

Saved $2.2M in support costs

With Aisera’s AI Agent platform, Lifescan now automatically resolves 65% of incoming support requests, eliminating redundant inquiries and significantly reducing agent fatigue

Elevate every experience. Exceed every expectation. With agentic AI.

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