Improve response times, reduce costs, and optimize processes
Automate your complex back-office processes that involve tedious, repetitive, manual tasks across complex systems and applications. Intelligent Automation for back office can eliminate the high costs of labor, errors, and re-work—with a direct positive impact on metrics such as customer SLAs and cash flow.
Key Benefits
Eliminate the burden of back-office processes with RPA+AI
Start fast. ROI fast.
Automate a process to see the benefits of cloud RPA right away. Deploy Robotic Process Automation and within 3 months realize return on investment
Scale on demand.
Expand the scope and reach of automation on demand while maintaining security, compliance, and governance with a secure, cloud-native platform.
Reduce costs in back office.
Eliminate human error and increase compliance in business processes from HR to IT.
Automate labor-intensive processes.
Apply RPA to expense management, payroll management, accounts payable, call center/service desk, and more, to achieve cost and time synergies and improved control.
Increase resource capacity
Deploy RPA to boost employee productivity and provide additional capacity to manage peak processing volumes
Streamline operations & reduce risk.
Simplify and automate manual processes, eliminate processing errors, and reduce operational risk
Customer video
At Qualcomm, RPA is for executing back-office processes—people are for adding value. See how they empower employees to automate back-office processes.
Specific Solutions
Automate across all back-office functions and systems, right now
Streamline your finance processes and improve cash flow
Close to 70% of Finance processes are ready to be automated (McKinsey). Apply cloud-native RPA to Accounts Payable, Accounts Receivables, Financial planning and analysis, Record to report, and more
Scale IT capacity—fast
Automate IT processes such as Asset management and tracking, Cybersecurity and alerts, End user support, and IT Ops to create capacity, maximize efficiency across systems, and enable 24x7 continuity.
Enable HR focus on talent and culture
Empower HR with a cloud-delivered Digital Workforce to take on the tremendous volumes of candidate and employee data. Apply RPA to recruiting, onboarding, payroll and expense management, and employee data.
Improve SLAs and create efficiencies in Shared Services
Automate labor-intensive processes such as expense management, payroll management, accounts payable, call center/service desk, and more, to achieve cost and time synergies and improved control.
Find out how to apply RPA to back-office processes
Back office processes can be complex with tedious, repetitive tasks across legacy systems like Workday, SAP, and Oracle. Get a closer look at how RPA eliminates the high costs of labor, errors, and re-work across back office functions and processes.
Transform back office processes and accelerate digital transformation with the Automation Success Platform
Improve back office efficiency with a single ready-to-go intelligent automation platform to automate from process discovery to optimization.
Gather deep, accurate, and actionable details on every process to identify automation and transformation opportunities at scale.
FORTRESSIQ
Extract, organize, and validate information from unstructured data to accelerate end-to-end automation and capitalize on the value of enterprise data.
IQ BOT
Build your Digital Workforce on the platform that combines enterprise-class reliability and security with consumer-grade flexibility.
RPA WORKSPACE
Monitor and improve back-office processes and performance with complete, real-time analytics at the bot, process and business levels.
BOT INSIGHT
Simplify automating complex business processes across back-office functions with pre-built automations, integrations, and a private automation hub.
BOT STOREResources
See what’s new and learn from customer back-office automation stories
Meet your digital workforce
Get to know the Automation Success Platform
Accelerate your automation success from start to scale
