Customer Quote

My team feels comfortable configuring and enabling new formats in Document Automation. It's a generation ahead of the previous technology that we were using, much faster to configure and much faster in processing.

Director, RPA CoE

Customer achievements.

Customer Achievements

75%

Straight through processing

8

FTE's focus higher-value work

$350K

Savings in 3 months

Elastic capacity: Automation ensures smooth processing across order volume spikes.

The company experiences high variability in customer order volumes, with significant surges in demand every quarter end. Staffing became an ongoing challenge for the company, and at the end of every quarter they would recruit and onboard temporary workers. They did this to make sure orders were processed on time, only to repeat the cycle the next quarter. Digitizing customer orders offered little improvement with high set-up costs and painful troubleshooting. So, determining how to efficiently handle spikes in order volume remained unsolved. Today, with Automation Anywhere Enterprise RPA and Document Automation solutions, 20% of the company’s order to cash volume is automated from start to finish. Depending on order volumes, the company seamlessly scales the number of bots on-demand to ensure customer orders are processed efficiently and on time throughout the year.

Processes automated.

  • Order to Cash

Customer overview.

A Fortune 500 company, one of the top storage providers for hybrid cloud data centers. They deliver hardware and software solutions to the world’s largest corporations.

Continue your intelligent automation journey.

Download PDF

Get a PDF version of this customer story.

Download case study
Download case study

Product

Discover the Automation Success Platform.

Learn more
Learn more

Testimonials

How are others leveraging intelligent automation?

View testimonials
View testimonials

See what our customers have to say.

G2
SoftwareReviews
Gartner Peer Insights
PeerSpot

Get to know the Automation Success Platform.

Try Automation Anywhere
Close

For Businesses

Sign up to get quick access to a full, personalized product demo

For Students & Developers

Start automating instantly with FREE access to full-featured automation with Cloud Community Edition.