Robotic Process Automation (RPA) technology is redefining how businesses are run across industries globally. As the manufacturing industry endures consecutive months of manufacturing activity slowdown, RPA becomes a must-have innovation. It has the potential to deliver business growth and profitability improvements at less risk exposure and accelerated time to value.
In its basic form, RPA allows you to automate thousands of business transactions in an end-to-end business process. Intelligent RPA technology allows you to reimagine your workforce with attended automation delivered by a Digital Workforce that works hand in glove with your human workforce.
Digital Workers, when configured correctly, don’t make mistakes or necessitate a change in your business processes or applications. You simply configure them to perform repetitive transactions on a set schedule or an event trigger in your environment.
Greater business value from RPA comes from strategically implementing it at enterprise scale. It calls for including RPA in your digital transformation roadmap. Let’s discuss six key components of a successful RPA blueprint:
Like any other digital transformation, RPA is a journey. It needs to be planned well — especially in manufacturing, as its value chain is made up of complex and intertwined business processes. It’s important to lay out an RPA blueprint at an enterprise level.
Determine the potential of RPA across the business. A cross-functional strategy team should define the objectives, strategy, and timeline of your RPA adoption. What does RPA mean to different business functions? What is your end state? How will you know when you get there? This step should give you a high-level roadmap with an implementation strategy.
You’ll need a joint implementation task force of business and IT stakeholders. This will ensure the right business processes are picked up for implementation, as well as the right technology to support them. The core team will drive adoption, manage governance, and report successes. It should create excitement and propel engagement across the organization.
Not all automation platforms are made the same. In order to deliver value to the enterprise, your RPA implementation should start quickly and scale rapidly. Consider the following:
RPA deployment is an ongoing process that covers strategy, automation, bot development, infrastructure, governance, and metrics. It’s important to spend time determining the metrics you’d like to monitor, as well as how you’ll measure them.
If you can’t gauge and monitor your return on investment, you’ll never realize the true value of your automation strategy.
Your business will run differently once you’ve implemented RPA. As a result, you’ll need to keep tabs on how you’ll manage the changes taking place within the business — namely through trainings, documentation, and employee engagement.
Have a change management plan ready to accompany bot development and deployment — and to ensure the highest effectiveness.
Successful RPA implementation should continuously improve over time. RPA helps this aspect by allowing you to allocate more human process experts on the job of CI since their “digital counterparts” will take care of day-to-day process execution.
You’ll need a robust CI strategy to handle process workflow, platform technology, and the cross-functional nature of your business processes. The continuous improvement cycle will further improve your business processes and add to the business value RPA delivers, allowing you to enter a “virtuous value” cycle.