Expanding What’s Automatable: Automation Anywhere UI Agents, Powered by PRE

As enterprises strive to operationalize AI across complex systems, one of the biggest blockers to scale is the fragmented, ever-changing nature of business interfaces. From credentialing portals to outdated UIs, these unpredictable web experiences are difficult to automate with traditional tools. This is exactly where agentic process automation (APA) shines.

That’s why we introduced UI Agent, powered by Automation Anywhere’s Process Reasoning Engine (PRE), the industry’s first reasoning engine purpose-built to orchestrate AI agents, automation, and people across dynamic workflows. PRE embeds advanced UI automation capabilities, extending automation into complex, high-variability operations where traditional approaches fall short.

PRE + UI Agents: A new frontier for enterprise automation

UI Agent gives AI agents the ability to see, understand, and act across any interface, just like a human. It uses PRE to interpret on-screen content, make real-time decisions, and complete multi-step actions without relying on custom scripts or brittle logic.

By integrating Amazon Nova Act’s browser-native automation into PRE, Automation Anywhere’s UI Agents can now perform a wide range of computer-use activities, like logging into third-party websites, navigating dynamic web interfaces, and extracting data, using just simple natural language instructions.

This closes a longstanding automation gap in industries like banking, healthcare, and manufacturing, where high variability and lack of APIs have made automation difficult to scale.

Faster time to value, lower cost to scale

PRE and UI Agent are already delivering strong results in preview environments:

• 80–90% reduction in manual work for complex workflows like open enrollment validation or identity verification
• Deployment times cut from months to days, even for use cases with hundreds of app variations
• Massive scale potential, as one agent can navigate thousands of interfaces without custom development

For example, companies like Alight are using UI Agent to automate benefit processing across 1,000+ portals, supporting 35 million people during open enrollment. What once took months of human effort is now handled in days, with agents logging in, navigating unique flows, and validating data, just like an experienced human specialist.

What’s next

Amazon is showcasing this integration at their upcoming AI Summit. See our UI Agent in action with Amazon Nova Act as it automates practitioner credential verification. The solution handles login, portal navigation, validation, and status updates autonomously, without custom development or API dependencies.

Check out the AWS announcement here.

As we expand UI Agent’s preview and move toward general availability, we’re excited to bring the full power of PRE + APA to enterprise teams, unlocking what was once considered unautomatable.

Learn more about UI Agent and our Agentic Process Automation System.