Challenge

A global medical device corporation was required to increase its distribution across multiple countries by as much as 10 times due to COVID-19.

Solution

The company deployed intelligent RPA to process high-volume orders sent in from distributors across the globe via fax, online forms, and Excel spreadsheets. The bot scanned and extracted key information, entered the details into the ERP system, and sent a confirmation email upon shipment.

Zero

Errors

24/7

order management

Increased

efficiency

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