Customer Quote

Tremaine Richard-Noel

There is a human element to our work. We're all banding together and supporting and innovating in a crisis. We get to solve a problem using our expertise and in a way that challenged us.

Tremaine Richard-Noel
Head of Emerging Technology & Shadow Non-Executive Director

Customer achievements.

Customer Achievements


Monitoring of oxygen levels without human intervention


Hours of capacity redirected to value-added activities


Data input accuracy, eliminating clinical risk

Intelligent automation delivers instant, 100% accurate, updates.

During the COVID-19 pandemic, Northampton General Hospital faced the challenge of closely monitoring oxygen tanks to ensure continuous and accurate readings. The existing manual process was time-consuming and prone to errors. With the implementation of intelligent automation, a bot now logs into the oxygen supplier's website, extracts the last reading, updates a spreadsheet, and provides instant updates on oxygen levels. This automation has freed up 1,500 hours for staff to focus on other important work. With 100% accuracy, the bot has instilled confidence in the system and eliminated clinical risks.

Processes automated.

  • Oxygen tank level monitoring

Customer overview.

Northampton General Hospital NHS Trust provides general acute medical services in England.

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