KPMG | Automation Anywhere

The Confidence To Scale Agentic Automations

KPMG automated HR and F&A workflows, quickly streamlining the hiring process and scaling automations across the enterprise.

With confidence built on 150-plus automations delivered, KPMG then combined Document Automation and AI agents, orchestrated using the Agentic Process Automation System, to create new learning experiences.

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Customer Quote

We have tons of AI agents and skills available, but the process is yours. You decide what skills to use and where.

Vivek Khurana,
Executive Director, Automation and Gen AI CoE, KPMG

Customer achievements.

Customer Achievements

$150M

In future automation opportunities

$50M

Reduction in back orders

$30M

Cut from days sales outstanding

Early Wins, Increased Confidence, Huge Savings

KPMG set out to streamline operations, eliminate inefficiencies, and reduce workload through automation. It first automated recruiting processes to cut delays while enhancing the candidate experience. Early success gave it the confidence to add agentic AI and expand across the enterprise.

KPMG partnered with Automation Anywhere to automate more complex processes for more impact. Combining Document Automation and AI agents, it automated knowledge gathering and creation of new learning experiences, all orchestrated using the Agentic Process Automation System.

With an impact of $90 million, plus $150 million in opportunities ahead, KPMG continues to scale agentic automation across its organization.

Processes automated.

Recruiting
Training design and development
Accounting

Hiring processes
Finance

Putting Agentic AI To Work

KPMG now utilizes agentic AI to leverage real-time knowledge across systems, tackling complex processes and creating self-learning AI agents that predict and prevent future issues.