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Aisera’s Industry-leading AI Agent Platform

Build, deploy, and manage purpose-built AI agents for IT, HR, Procurement, Finance and more to achieve:

$5M costs efficiencies
84% auto-resolution rate
55% boost in employee productivity
78% improvement in employee satisfaction

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The world’s most awarded agentic AI platform

Gartner® Magic Quadrant™ for Artificial Intelligence Applications in IT Service Management

The Forrester Wave™: Conversational AI Platforms for Employee Services

IDC MarketScape: Worldwide Conversational AI Software

Why global’s brands trust Aisera

Professional Services

Increased agent productivity by 60%

The impact of Aisera’s AI Agent platform was immediately evident following the deployment of NJ Transit’s internal AI agent, Travis. Employees quickly gained the ability to resolve IT issues autonomously across multiple channels, including Microsoft Teams, reducing reliance on the help desk and streamlining internal support.

Professional Services

Auto-resolved 70% of tickets

Aisera enabled OmniTRAX to unify employee support with a streamlined, self-service experience. AI agents for IT deliver personalized help directly through webchat and Microsoft Teams, boosting productivity and resolution speed.

Professional Services

Saved 24K user hours a year

Big 5 Sporting Goods supercharged employee productivity with Aisera AI Agents, delivering instant, personalized IT support, auto-remediating issues, and transforming their IT strategy by only escalating what truly matters.

Professional Services

Increased productivity by 72%

BDO Canada introduced a proactive self-service AI agent named EVA, which automated IT support tasks such as software provisioning, hardware procurement, account troubleshooting, and more.

Professional Services

Saved $2.2M in support costs

With Aisera’s AI Agent platform, Lifescan now automatically resolves 65% of incoming support requests, eliminating redundant inquiries and significantly reducing agent fatigue