South American Retail Company Using RPA to Overcome HR Operational Challenges
Challenge
A South American retailer faced many challenges in its HR department because of the COVID-19 crisis. It had to respond to increased requests for payouts from employees leaving the company as well as onboard new employees.
Solution
RPA was implemented to respond to requests from a portal and automatically generated letters for employee payouts as well as supported the registration and activation of new hires.
50% reduced
processing time
Faster onboarding
of new employees
Operational
problems eliminated
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