Network and Data Center Automation
What is data center automation, and why does it matter?
The data center market is a $32 billion a year industry, thanks to the almost 3,000 data centers in the U.S. and 8,000 globally. Across all sectors, more organizations are moving towards digital acceleration. As they weigh the pros and cons of colocation vs. cloud-first, the demand for data centers is slated to rise even further. Is your company ready for growth?
Several critical areas of data centers can easily be automated to improve efficiency. These areas include everything from the basics of maintaining the premises in which these centers are located to some of their core data-driven tasks such as managing network traffic.
Robotic Process Automation (RPA), Intelligent Automation, and Machine Learning (ML) can allow CIOs to create all-new virtual processes and environments to scale and supplement their current operations. Automation can completely redefine how you work and meet increasing demands.
What are the benefits of data center and NOC automation?
Data centers, Network Security Operations Centers (SOC), and Network Operations Centers (NOC) can benefit significantly from automation software, ML, and AI.
Automation helps to monitor environments for outages, assess patch management systems, track network performance metrics, and notify experts if something goes wrong. You're also able to automate many of the data-driven tasks associated with managing uptime, firewalls, and endpoint data. The result is better service overall.
NOCs and data centers require a large amount of monitoring to keep services working smoothly. Automations can balance workloads, manage logistics procedures, and monitor network infrastructure environment for elements such as temperature, power distribution, and more. They won't interrupt other processes or add strain to the system.
Data center automation allows telecoms and managed service providers (MSPs) to take proactive measures to avoid costly breakdowns and interruptions in service. ML and RPA bots can predict errors, overloads, and failures to help mitigate the problems. They can send alerts, document issues, and help professionals prioritize bug fixes and upgrades.
Database updates, data replication, and backups are just a few of the data management activities intelligent bots can take over from humans. Professionals simply need to identify and set up the triggers, and the Digital Workforce you create will take care of the rest, eliminating the risk of errors.
Monitor and record anomalies, control access to data and software, keep an auditable trail of information, and even detect attacks and perform threat analyses. You're also able to collect usage data and analytics to get a clear picture of the processes and needs of the company.
Redefine the way you do incident handling, escalation protocols, and prioritization. NOC and data center automation frees up the time typically spent to perform these repetitive tasks, reducing errors and improving their consistency to achieve better results. And they adjust easily as your processes and needs change.
RPA bots make network traffic management more manageable, with capacity pattern recognition provided by machine learning. ML can automatically redirect traffic when networking thresholds are reached, ensuring necessary actions can be completed.
Take the hassle out of IT operations, network monitoring, and security operations center tasks.
The transition from a service provider to a leader in connectivity and a valued business partner. Adopt the new generation of technology.
Who benefits from data center and NOC automations?
Running data centers and NOCs need skilled professionals, but automation makes a significant difference in system quality RPA and intelligent bots free up time, liberate data, and provide telecoms with unique insights and data for better decision making.
Programs from different business areas can fail to work together; workarounds can sometimes introduce vulnerabilities. RPA bots free up data to aid with remediation, root cause identification, reporting, and more to give decision-makers a more accurate look at what's going on.
With so many rules, regulations, and laws demonstrating compliance can be problematic. Failing to meet requirements can be costly. NOC and data center automations can monitor for compliance, generate auditable logs, and notify the appropriate professionals instantly to minimize issues.
With the ability to carefully monitor and assess various networks and infrastructure, management can better prioritize upgrades and fixes. As a result, they can plan and scale systems and make informed decisions.
With less downtime, fewer system errors, and increasing demands on the system, the end-user will enjoy superior service, and so will the rest of the company. There are fewer interruptions, fewer complaints, and better results within and outside the company.
Within one month,we developed and deployed AARI and quickly demonstrated value by simplifying tasks for our frontline and efficiency gains for our clients.
– Manish Pandya, SVP of Digital Transformation, TaskUs
Improvement over AHT target
Increase in ticket processing capacity reducing defects
Teammates supported by AARI
How can data center automations help CIO’s?
Security and NOC automations can change the way IT teams operate, transforming their daily job and improving productivity. However, combining IT system bots with other business processes can also change other telecom operations.
- Identify processes to automate
- Define patterns
- Analyze analytics
- Integrate with dashboards and other software
- Productivity and time management
- Assess ROI and potential opportunities
- Notify of abnormalities
- Coordinate with other teams
- Feedback loops
- Warn of failures and overloads
- Access management and verification
- Improved customer experience
- Predict service quality
- Identify the cause of interruptions faster (Mean Time To Identify (MTTI))
- Integrate with tech support ticket systems
- Use AI and ML to identify customers who may be affected by issues
- Keep employees connected to applications
- Provide additional information about problems for better troubleshooting
- Integrate IT services with help desk systems for improved incident response
- Improve IT infrastructure use
- 5G, IoT, intrusion prevention systems, and other capabilities
- Prioritize initiatives and track KPIs
- Estimate and assess ROI of changes
- Strategize and identify new services and offerings
What to look for in a data center automation platform
Automation Anywhere offers superior RPA, AI, and ML technology for telecoms. It empowers your NOC team and in-house tech experts and provides them with a better user experience. Cloud-based solutions offer security, scalability, and flexibility to network systems to ensure they meet the unique needs of telecommunications companies. They're flexible and easy to adjust as conditions change, and networks grow.
Cloud-based and hybrid cloud automation technology can monitor various systems, spot disruptions, mitigate damage, and manage infrastructure from one centralized location. It can also provide real-time data and information about the many processes without adding to network demand or interrupting operations. In addition, they work with various software, virtual machines, programs, APIs, and other systems for complete autonomy and freedom. As a result, they're the smart choice for network management, security, and IT teams.
How to get started with network and data center automations
Contact our automation experts for a demo if you're ready to find out what RPA and intelligent bots can do for your business. We'll help identify your unique needs, find solutions, and create a plan for the ultimate digital workforce to future-proof and grow your business.