Challenge

Citizens of Macau were at an elevated risk for COVID-19 and needed to find information on outbreak locations, mask availability, and hospital wait times. However, the data was spread across several websites, making it difficult to find. Few knew what public measures were in effect, where the infection was, or current travel restrictions.

Solution

Automation Anywhere partner, Netcraft, developed a website using a bot to regularly extract data from reliable sources, and present the information with an intuitive, current, and actionable perspective on the status of the pandemic. The website was developed in only five days, generating 50,000 unique visits – about 7% of Macau’s population – in its first week live.