PGGM | Automation Anywhere

Discovering the power of self-service, easy-for-anyone automation.

At the start of the automation pilot program, an external consultant was enlisted to automate mundane data entry tasks but discovered it was becoming too dependent on the company’s expensive set-up processes. They turned to Automaton Anywhere and were delighted to discover they were able to build their own intelligent automations within two weeks.

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Customer Quote

We were able to build our first bot within 2 weeks. I don’t think that’s something we could have accomplished without Automation Anywhere’s software. It really speaks to the quality of it.

Martin Riehl
Intelligent Automation Developer

Customer achievements.

Customer Achievements

1,200

Hours saved annually

intelligent automations deployed

Weeks to build first bots

Transformed invoice processing makes the case for automation loud and clear.

PGGM wanted to streamline their accounting system, freeing up employees' time for more analytical tasks and identified automation as the ideal solution. The development team conducted a risk assessment and created a mitigation plan, resulting in a written automation policy. They initially focused on implementing automation within their own team and then expanded to other departments. Despite initial hesitation, employees embraced intelligent automation after witnessing the time-saving benefits. One significant use case was invoice processing, automating checks and balances resulted in requiring only one human interaction for finalizing payments. The company switched to Automation Anywhere, building their own automations in just two weeks.

Processes automated.

Cost Administration
Data Processing/ Conversion

Performance Reconciliation
Cash Flow Processing

Applying intelligent automation across the business.

The automation team is creating a Center of Excellence to help other departments achieve more with automation. PGGM is evaluating Automation Anywhere Document Automation to handle unstructured documents in their processes.

Customer Quote

In the beginning, employees were apprehensive about the bots and were hesitant to use them. Now, that more departments have actually seen what bots can achieve, they’re a lot happier. Automation can make your job a lot more interesting.

Jim van Es
Intelligent Automation Developer