Customer Quote

Automating processes with the Automation Anywhere Enterprise Intelligent Automation platform has helped us increase employee productivity, mitigate operational risks, and increase customer satisfaction. Now, we can deploy the digital transformation to all CPFL’s groups.

Aloisio Kukolj
RPA Program Manager

Customer achievements.

Customer Achievements


Hours saved daily


Processes automated in one year


Automated transactions/year

Automating fuels strategy while maintaining consistent and efficient operations.

CPFL embraced automation to enhance efficiency and cut costs. Choosing Automation Anywhere for its top-notch functionality and support structure, CPFL implemented a successful proof of concept with a single bot. Impressed by the results, the leadership team swiftly expanded automation to six more processes. A Center of Excellence was established to collaborate on automation initiatives and analyze automation requests. The first year of automation concentrated on the IT, Supply Chain, Finance, and HR departments, automating 45 processes. CPFL saved 50 hours daily and executed over 156,000 automated transactions. Automation empowered CPFL to prioritize strategy and maintain consistency enterprise-wide.

Processes automated.

  • Procure to pay
  • Employee scheduling
  • Report generation
  • Customer updates
  • Sales order generation
  • Password resets

Customer overview.

CPFL Energia ( CPFL) of Campinas, São Paulo is the third largest Brazilian electric utility company.

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