Global Healthcare Leader Saves Millions and Revolutionizes Operations with Automation Anywhere| Automation Anywhere

Unlocking efficiency as company achieves substantial savings through automation.

The company implemented the Automation Success Platform to scale its centralized automation program, create more capacity for its employees, drive cost savings, and improve quality of work and customer service. In a short timeframe, the organization effectively automated various tasks across its finance, quality, IT, and pharmacovigilance departments. This led to improved data accuracy and substantial savings in manual work hours and financial costs, exceeding one million dollars in combined soft and hard savings. With a well-structured methodology for taking in new use cases, it is now able to evaluate, onboard, and execute work for new functions quickly to continue scaling its success.

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Customer Quote

With one instance of our ERP automation work, we saved over 45,000 hours and around one million dollars, and that's just one of many examples.

Divisional Vice President, Commercial Delivery

Customer achievements.

Customer Achievements

$1M

saved in one department

45K

hours saved in one department

$55K

eliminated in annual licenses

10,000

annual hours saved in finance

2,300

annual hours saved in pharmacovigilance

Accelerating automation impact in less than two years.

In 2021, a forward-looking organization initiated automation within its finance department. Intelligent Automation effectively eliminated the burden of numerous manual entries, enhancing the quality of output and eliminating $55,000 in annual licensing costs.

In the quality department, automation significantly improved compliance, reporting accuracy, and digitized paper-based documentation, fostering increased employee engagement. Simultaneously, the IT department successfully eliminated technical debt, driving cost reductions across its technology stack.

Building on these achievements, the organization extended its automation initiative across the enterprise, employing a systematic approach to identify and prioritize use cases across various functions.

Processes automated.

Month-end, quarter-end, and year-end journal entries in finance
Order-to-cash invoice processing in multiple countries
Procure-to-pay global travel and expense reconciliation
Invoice consolidation reporting

Vendor creationInter-company invoice creation
Paper-based document digitizationReporting in quality department
Elimination of various manual processes in IT to reduce technical debt

Global scaling of Intelligent Automation: Exploring generative AI for enhanced operations at organization.

The organization continues to advance, striving to scale Intelligent Automation across its global organization, encompassing functions such as HR, IT, and within its diagnostics and nutrition businesses. Explorations into use cases for piloting generative AI in code development, customer service experience, and regulatory requirements are underway. However, the organization's primary responsibility remains to its patients and consumers, prompting careful evaluation of these pilot use cases with intentionality. Close collaboration with Automation Anywhere is ongoing to establish a robust foundation of guardrails and governance around generative AI, ensuring its safe scaling across the global enterprise.

Customer Quote

The ability to reduce complexity, thanks to Automation Anywhere being a one-stop shop, is a game changer for us.

Divisional Vice President, Commercial Delivery

Customer overview.

The organization is a global healthcare leader specializing in diagnostics, medical devices, diabetes care, nutritional products, and branded generic medicines.