Software robots in the workplace

Written by Ken Mertzel in Software robots in the workplace on September 17, 2019

Robotic Process Automation (RPA) is gaining traction in the banking, financial services, and insurance (BFSI) industries.

Written by Semyon Sergunin in Software robots in the workplace on August 29, 2019

In a time when companies are desperate for ways to drive growth, it’s surprising many are still wasting precious money and human work hours on manual order entry. Processing customer orders is complex, but advanced automation technology is available to help you keep up with the pace of today’s business.

Written by Suhasini Gadam in Software robots in the workplace on August 22, 2019


The rapidly evolving automation world now includes Digital Workers to free humans to focus on value-added work and increase customer satisfaction.

A Digital Worker has a set of skills that automate parts of a traditionally defined job role. These new virtual employees can help offload repetitive, high-volume work by thinking, acting, and analyzing in ways humans do — allowing us humans to accomplish work that is more stimulating.

How are Digital Workers different than bots?

Software bots automate specific tasks and workflows. Digital Workers, on the other hand, have skills that correspond to human jobs and responsibilities. Each skill may combine routine tasks, cognitive functions, and analytical abilities.



Take the Digital Oracle Accounts Payable Clerk, for example. This Digital Worker has skills such as invoice processing, payment processing, and record management. An invoice processing skill may include tasks such as invoice extraction (routine task), entity recognition (cognitive function), and reporting (analytical ability).

Delegating these types of tedious responsibilities to Digital Workers can save your business a lot of time initiating and implementing robotic process automation (RPA) projects. Typically, RPA projects require extensive time and resources to identify repetitive tasks, map bots to these tasks, and then deploy the bots.

Digital Workers, however, are already mapped to predefined job roles. That means you can easily download and configure Digital Workers to automatable parts of a job role, slashing the time and cost of RPA projects by more than half.

Accelerate your digital transformation with Digital Workers

New technology advancements are rapidly changing the world around us. For example, Amazon has seized the retail industry, Uber has disrupted transportation, and Airbnb has become the new accommodation hot spot.

Along those same lines, the adoption of artificial intelligence, robotics, and automation is growing tremendously in all industries and most regions of the world. In fact, many businesses are adopting RPA as a cost-effective solution to automate mundane, repetitive work and provide a more exciting employee experience to human workers.

RPA empowers you to automate rules-based processes that are ideal for structured data. By adding Digital Workers, you get greater depth for both structured and unstructured data, along with cognitive insight for enhancing business intelligence, accelerating digital transformation, and improving employee morale. Additionally, Digital Workers boost customer satisfaction by increasing your availability and responsiveness.

Digital Workers make work more human

The workforce of the modern age comprises humans and machines working together, each with their own strengths. While Digital Workers excel at speed, accuracy, scale, and performance, humans bring creativity, ingenuity, collaboration, and empathy in the work they do.

In general, humans are less favorable toward repetitive actions in the workplace — especially millennials and Gen Zers entering the workforce today, who are tech-savvy and don’t want to go to work to become human bots. The changing times mandate taking the robot out of the human to provide a better work experience for human employees.

Your organization can realize true human potential by turbocharging your workforce with Digital Workers. Freeing human workers to focus on innovation, collaboration, and learning will streamline productivity and drive innovation.


Written by Brian Strachman in Software robots in the workplace on August 16, 2019


Robotic process automation (RPA) technology powered by artificial intelligence (AI) is improving workflows and helping businesses grow in nearly every industry. To successfully implement RPA, however, a company needs to establish a center of excellence (CoE) dedicated to improving existing RPA processes and anticipating areas for re-invention.

Written by Semyon Sergunin in Software robots in the workplace on July 25, 2019

It’s well known that businesses require data to plan for the future, and accounts payable is attracting renewed attention from leaders because of its outsized impact on planning growth. It’s the data that provides companies insights about such things as forecasting budgets, controlling corporate spending, reducing fraud, and analyzing cash flow to better manage their working capital. Cash flow is, of course, a huge issue when scaling companies and accounting firms.

Written by Maureen Fleming in Software robots in the workplace on June 17, 2019

Over the past couple of years, labor cost became more important to an enterprise's operations while operations teams were pressured to speed up cycle times. At the same type, robotic process automation (RPA) vendors provided a mechanism for automating tasks. The marriage between need and technology specifically targeted to meet that need sparked a wave of interest in automation around the world.