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Aisera now part of Automation Anywhere
Product continuing with no disruption.
The Aisera AI products you rely on continue to operate without interruption. Our combined capabilities are now delivering even more power to your workflows.
Automation Anywhere acquires Aisera
On November 4, 2025, Automation Anywhere completed the acquisition of Aisera, an AI-native enterprise service management platform. This strategic move brings together AAI's industry-leading agentic automation with Aisera's AI service desk, AIOps, and conversational AI capabilities.
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Aisera Agent Assist
Increase agent productivity with real-time decision support and next-best-action recommendations.
ExploreFrequently asked questions
What solutions does Aisera provide?
Aisera provides agentic AI solutions for IT service management, employee support, HR, and customer service. Its solutions help organizations automate requests, resolve issues, and improve employee and customer experiences.
Who is Aisera’s leadership following the acquisition?
Aisera is now part of Automation Anywhere, led by Co-Founder and CEO Mihir Shukla.
How can I contact the Aisera team?
Visit Automation Anywhere’s contact page to connect with our team about Aisera products, sales inquiries, or other questions.
How do I get technical support for Aisera products?
Visit Automation Anywhere’s customer support page to access support resources and connect with the team for assistance with Aisera products.
How does the acquisition affect current Aisera contracts?
Aisera products continue to be available and supported without interruption. For questions about your existing Aisera contract, including terms, renewals, or billing, please contact your account representative or connect with our team for guidance specific to your agreement.
How is Aisera integrated with Automation Anywhere?
Aisera is now part of Automation Anywhere, which continues to develop and support Aisera products. Together, the teams are combining Aisera’s AI agents with Automation Anywhere’s automation capabilities to help customers automate work across business functions.
How can agentic solutions work for you?
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