Customer Quote

Without CoE Manager, we’d lack the transparency we required to meet compliance mandates from around the world.

Executive director and technology, head of the corporate and investment bank robotics program

Customer achievements.

Customer Achievements


Bots in production


Reduction in time to add new accounts

Increasing automation sophistication in concert with multiple systems and solutions.

The firm faced three main challenges with its intelligent automation deployment: regulatory compliance, role-based access control, and bot lifecycle management. These challenges were overcome by using Automation Anywhere's CoE Manager, which provided visibility into bot actions, enabled role-based access controls, and offered insights into the overall bot lifecycle. The solution also supported a diverse set of software and tools, scaled horizontally, and ensured fault tolerance. The firm's progressive adoption of an increasingly sophisticated toolset included integrating add-on solutions, machine learning, and advanced cognitive automation. This resulted in over 1,000 bots in production and a remarkable 92% reduction in time to add new accounts.

Processes automated.

  • Customer service

Customer overview.

This U.S. financial services company has more than $2.5 trillion in assets.

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