2020: The Year RPA Embeds Itself into
The DNA of Business Services

Is intelligent automation a tool to fix a specific problem – or an enterprise competency?

According to SSON’s 2020 survey, less than half of global SSO/GBS practitioners have implemented Robotic Process Automation (RPA). However, only 10% are not doing anything about RPA, with the remainder about to start. This indicates a turning point in RPA adoption as Shared Services executives recognize intelligent automation (IA) as a critical factor to supporting and driving the enterprise’s digital agenda.

In SSON’s new APAC Trends Report 2020: The Year RPA Becomes Part of Enterprise DNA, you’ll find:

• 10 trends confirming RPA’s strategic value in modern enterprise services
• Case studies featuring Automation Anywhere customers discussing their business challenges and how automation plays a part in the solution
• Q&A sessions with leaders from Automation Anywhere’s APAC region