Report uncovered notable differences between industries, with adoption rates highest among manufacturing, and media and publishing organizations
The technology market has passed the tipping point with more than half of organizations today having adopted intelligent automation, as RPA and AI shift from emerging technologies to mainstream business solutions, according to a new analyst report by Futurum Research, commissioned by Automation Anywhere, a global leader in robotic process automation (RPA).
The “Report for the State of RPA and Smart Automation” interviewed more than 1,000 business executives in North America and found that while 75.3 percent believe automation will make them more competitive, significant disparities exist between industries – with public sector and surprisingly, technology companies lagging significantly when it comes to adoption.
Not All Sectors are Ready for the Fourth Industrial Revolution
While more than half of businesses in North America have already implemented some type of automation solution, such as RPA and AI, the research uncovered notable differences between industries. For instance, nearly nine in 10 manufacturing organizations have already adopted some form of intelligent automation, compared to less than three in 10 public sector organizations. The research unveiled the following details:
Overcoming Barriers to Widespread Adoption
Despite the known benefits of automation, the report identified four barriers to adoption, though the research showed that there was no single reason for these barriers, that include:
Cause for Continued Optimism
Despite these identified barriers to overcome, nine in 10 organizations that have not yet implemented RPA and AI-based automation solutions report having sufficient internal technical competencies to do so, showing that technical implementation is no longer a significant hurdle for most organizations.
"Intelligent automation marks a quantum leap for humanity, and like the early stages of the internet, companies that do not adapt to this new reality risk becoming obsolete," said Daniel Newman, founder and principal analyst at Futurum Research. "The report offers a 30,000-foot view on intelligent automation and how North America is largely embracing this new chapter of the Future of Work.”
“Today, we’re beginning to see steady adoption of RPA in certain industries, especially in banking and financial services, saving thousands of hours of avoidable rework caused by human errors,” said Kristy Junio, vice president, Global Industry Marketing at Automation Anywhere. “If we look to the future, in the next two to three years, I predict a wider swath of industry sectors deploying bots to handle processes that could include accelerating insurance claims faster following accidents and improving drug research and development to provide treatment to patients sooner. By improving industry processes and giving human workers time back to drive more value, this will accelerate growth and differentiate business strategy.
For more information about the research report and its findings, please visit here.
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Automation Anywhere is a leader in Robotic Process Automation (RPA), the platform on which more organizations build world-class Intelligent Digital Workforces. Automation Anywhere’s enterprise-grade platform uses software bots that work side by side with people to do much of the repetitive work in many industries. It combines sophisticated RPA, cognitive and embedded analytic technologies. More than 3,500 customer entities and 1,900 enterprise brands use this AI-enabled solution to manage and scale business processes faster, with near-zero error rates, while dramatically reducing operational costs. Automation Anywhere provides automation technology to leading financial services, insurance, healthcare, technology, manufacturing, telecom and logistics companies globally. For additional information, visit www.automationanywhere.com.
Edelman for Automation Anywhere