Many organizations have undergone five major firmwide changes in the past three years. It’s a good thing—change allows companies to grow and develop, research, and innovate, and survive and compete in today’s constantly changing business environment.
About 75% of organizations will increase their major change initiatives in the next few years. But it can be tough and disruptive, requiring careful planning and execution. That’s where change management programs come in—to help organizations transform, thrive, and build resiliency now and into the future.
If you want to prepare your enterprise for change, keep reading to explore some change management best practices to help your organization maximize its value.
Best practices to meet the challenge
Creating a change management program is no small feat. It demands deliberate planning and execution to ensure you can successfully implement the changes. Here are some change management best practices you may apply
1. Define the change you want to make
Be as specific as possible. What exactly do you want to change and why? What are your goals and objectives? What are its benefits? Answering these will help you create a clear and concise change plan.
2. Obtain buy-in from upper management
Upper management must be on board with the change and understand its importance. You should be able to communicate the transition to the rest of the organization and provide the necessary support.
3. Create a change management team
The team will be responsible for planning, executing, and monitoring the change process. Choose members who are passionate about the transformation and have the necessary skills and knowledge to make it happen.
4. Train employees
Employees must have proper training on how the change will affect their jobs. They should also be allowed to practice everything new, so they are comfortable with it when it goes into effect.
5. Communicate the change
Alerting everyone in the organization of the transition ensures they understand its purpose. Communicate regularly and be available to answer any questions or concerns.
The importance of communication in change management programs
One of the most critical aspects of change management programs is communication. Transitions can be daunting and tricky, so keep everyone in the loop to ease doubts and address concerns. Consider a few tips for effective change management communication:
1. Employ various channels
Use a mix of channels such as email, memos, in-person meetings, and webinars. It will ensure that everyone receives the information and can ask questions.
2. Be clear and concise
Avoid technical jargon and explain things in simple terms. Efficient communication will help reduce anxiety and confusion.
3. Be available
Employees will be more comfortable knowing they can come to you with any questions or problems regarding the change. Thoroughly answer all questions and discuss any concerns.
4. Communicate regularly
Keep employees updated on the progress of the change and what they can expect. Regular communication will help reduce uncertainty and emphasize the importance of the changes you’re going to make.
Effective change management programs help organizations prepare for change, implement it smoothly, manage the aftermath, and prevent unwanted effects. They also ensure that everyone involved in the change process feels supported and understood.