Global Award

2023 SoftwareReviews-Robotic Process Automation- Enterprise

3rd year win for Automation Anywhere to be named a Champion in the 2023 SoftwareReviews Emotional Footprint report for the Robotic Process Automation-Enterprise solution. The Net Emotional Footprint (NEF) is a result of aggregated emotional response ratings across the areas of service, negotiation, product impact, conflict resolution, strategy, and innovation. Based on 144 reviews, Automation Anywhere has received a client experience (CX) score of 9.2 out of 10, NEF score of +95, and a value index score of 89 out of 100.

Global Award

2023 Excellence in Customer Service Award

The Excellence in Customer Service Awards celebrates companies and individuals who are innovating how customers interact with companies to find success.

Global Award

Automation Anywhere placed in 2023 Capterra Shortlist for Business Process Management Software

Capterra Shortlist is an independent assessment that evaluates user reviews and online search activity to generate a list of market leaders in the software space that offer the most popular solutions. Automation Anywhere is recognized as a Noteworthy Product and has a 4.4 out of 5-star rating.

Global Award

G2 Crowd Grid® Report Spring 2023- Leader for Robotic Process Automation

17th consecutive quarter as a Leader in the Grid® Report. Automation Anywhere has 98% satisfaction and 95% Market presence scores.

Global Award

Spring 2023 Robotic Process Automation Software Customer Success Report

3rd year win! Automation Anywhere has been named a Market Leader in the Robotic Process Automation Software Category for the Spring 2023 Customer Success Report published by FeaturedCustomers. This report is based on the curation of authenticated case studies, testimonials, and videos from across the web, telling a complete story of vendors in the Robotic Process Automation Software space through real customer experiences.

Global Award

Customer Service Department of the Year

Recognizes the achievements that improve customer experience, satisfaction, and efficiency accomplished by everyone who works in customer service within an organization, regardless of their role or location.

Global Award

Best Use of Technology in Customer Service

Recognizing customer service and contact center organizations for their use of technology that has directly improved customer service delivery, and provided real business benefits.

Global Award

G2's Best Software Products for 2023

Automation Anywhere has placed in the Top 100 Global Software Companies on G2's list of Best Software Companies 2023. This recognition is based on a combination of AAI's Satisfaction score of 98% and Market presence score of 96%.

Global Award

G2 Crowd Grid® Report Winter 2023- Leader for Robotic Process Automation

G2 Grid® reports are released quarterly and rank products based on reviews gathered from its community, as well as data aggregated from online sources and social networks.Automation Anywhere received a high ranking for customer Satisfaction score of 98% and large Market Presence score of 96%.

Global Award

Software Advice FrontRunners 2022 for Automated Testing Software

FrontRunners is a flagship report by Software Advice (a Gartner Company). Automation Anywhere named as one of the top-rated Automated Testing Software in 2022. Based on 172 user reviews Automation Anywhere earned the following ratings:

- Overall rating- 4.41/5 star rating
- Ease-of-use- 4.5/5 star rating
- Customer Support- 4.5/5 star rating
- Value for money- 4.5/5 star rating
- Functionality- 4/5 star rating

Global Award

PeerSpot- 2022 Annual PeerAward

PeerSpot Peer Awards are based on reviews, views, and comparisons for each product as well as overall ratings and words per review. The winning products represent the best in their solution category based on the average ranking over the past 12 months.

Global Award

PeerSpot- 2022 Annual Peer Award

Peer Award winners are based on in-depth, balanced reviews that have been verified to be from real users. The winning products represent the best in their solution category according to reviewer insights and experience.

Global Award

SoftwareReviews- 2022 Robotic Process Automation Data Quadrant- Enterprise Software Gold Medalist

The Data Quadrant report measures the complete software experience, comparing both the experience with the software and the relationship with the vendor. Out of 116 reviews, Automation Anywhere received a composite score of 8.8/10, 9.3 Customer Experience score, and 89% for likeliness to recommend.

Global Award

G2 Crowd Grid® Report Fall 2022- Leader for Robotic Process Automation

The Grid ® report is based on product reviews from G2 users and aggregated data from trusted online sources and social networks, to compare products based on satisfaction and market presence scores.

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