2023 Emotional FootPrint Champion
2023 SoftwareReviews-Robotic Process Automation- Enterprise
3rd year win for Automation Anywhere to be named a Champion in the 2023 SoftwareReviews Emotional Footprint report for the Robotic Process Automation-Enterprise solution. The Net Emotional Footprint (NEF) is a result of aggregated emotional response ratings across the areas of service, negotiation, product impact, conflict resolution, strategy, and innovation. Based on 144 reviews, Automation Anywhere has received a client experience (CX) score of 9.2 out of 10, NEF score of +95, and a value index score of 89 out of 100.
Organization of the Year
2023 Excellence in Customer Service Award
The Excellence in Customer Service Awards celebrates companies and individuals who are innovating how customers interact with companies to find success.
Capterra Shortlist 2023- Business Process Management
Automation Anywhere placed in 2023 Capterra Shortlist for Business Process Management Software
Capterra Shortlist is an independent assessment that evaluates user reviews and online search activity to generate a list of market leaders in the software space that offer the most popular solutions. Automation Anywhere is recognized as a Noteworthy Product and has a 4.4 out of 5-star rating.
Automation Anywhere named as a Leader for RPA for Spring 2023 Grid® report
G2 Crowd Grid® Report Spring 2023- Leader for Robotic Process Automation
17th consecutive quarter as a Leader in the Grid® Report. Automation Anywhere has 98% satisfaction and 95% Market presence scores.
Market Leader for 2023 Robotic Process Automation Software
Spring 2023 Robotic Process Automation Software Customer Success Report
3rd year win! Automation Anywhere has been named a Market Leader in the Robotic Process Automation Software Category for the Spring 2023 Customer Success Report published by FeaturedCustomers. This report is based on the curation of authenticated case studies, testimonials, and videos from across the web, telling a complete story of vendors in the Robotic Process Automation Software space through real customer experiences.
Silver Stevie® Award
Customer Service Department of the Year
Recognizes the achievements that improve customer experience, satisfaction, and efficiency accomplished by everyone who works in customer service within an organization, regardless of their role or location.
Gold Stevie® Award
Best Use of Technology in Customer Service
Recognizing customer service and contact center organizations for their use of technology that has directly improved customer service delivery, and provided real business benefits.
Top 100 Global Software Companies 2023
G2's Best Software Products for 2023
Automation Anywhere has placed in the Top 100 Global Software Companies on G2's list of Best Software Companies 2023. This recognition is based on a combination of AAI's Satisfaction score of 98% and Market presence score of 96%.
Automation Anywhere named as a Leader for RPA for Winter 2023 Grid® report
G2 Crowd Grid® Report Winter 2023- Leader for Robotic Process Automation
G2 Grid® reports are released quarterly and rank products based on reviews gathered from its community, as well as data aggregated from online sources and social networks.Automation Anywhere received a high ranking for customer Satisfaction score of 98% and large Market Presence score of 96%.
Software Advice FrontRunners 2022 for Automated Testing Software
FrontRunners is a flagship report by Software Advice (a Gartner Company). Automation Anywhere named as one of the top-rated Automated Testing Software in 2022. Based on 172 user reviews Automation Anywhere earned the following ratings:
- Overall rating- 4.41/5 star rating
- Ease-of-use- 4.5/5 star rating
- Customer Support- 4.5/5 star rating
- Value for money- 4.5/5 star rating
- Functionality- 4/5 star rating
Bronze- Intelligent Document Processing (IDP)
PeerSpot- 2022 Annual PeerAward
PeerSpot Peer Awards are based on reviews, views, and comparisons for each product as well as overall ratings and words per review. The winning products represent the best in their solution category based on the average ranking over the past 12 months.
Silver Peer Award for Robotic Process Automation (RPA)
PeerSpot- 2022 Annual Peer Award
Peer Award winners are based on in-depth, balanced reviews that have been verified to be from real users. The winning products represent the best in their solution category according to reviewer insights and experience.
2nd year in a row, SoftwareReviews named Automation Anywhere as a Gold Medalist
SoftwareReviews- 2022 Robotic Process Automation Data Quadrant- Enterprise Software Gold Medalist
The Data Quadrant report measures the complete software experience, comparing both the experience with the software and the relationship with the vendor. Out of 116 reviews, Automation Anywhere received a composite score of 8.8/10, 9.3 Customer Experience score, and 89% for likeliness to recommend.
G2 Crowd names Automation Anywhere as the #1 Leader for RPA for Fall 2022 Grid® report
G2 Crowd Grid® Report Fall 2022- Leader for Robotic Process Automation
The Grid ® report is based on product reviews from G2 users and aggregated data from trusted online sources and social networks, to compare products based on satisfaction and market presence scores.