Solving the Seat Dilemma for CIOs with 84% Auto-Resolution: Introducing Aisera by Automation Anywhere
Aisera, now part of Automation Anywhere, delivers AI agents that resolve up to 80% of employee requests instantly—before a ticket is even created. By reducing reliance on seat-based ITSM models, organizations can lower service desk costs and redirect budgets toward more strategic AI initiatives. It’s why Aisera is ranked #1 for End-User Self-Service use cases in Gartner’s Critical Capabilities for AI Applications in ITSM.
Watch Episode 1 of our 5-part webinar series, The IT Leader’s Guide to Autonomous IT, to learn how IT leaders can operationalize agentic AI across ITSM and move from experimentation to real outcomes.
CIOs are trapped in a seat-based SaaS model where more tickets, users, and growth drive higher costs. In this session, learn how Aisera by Automation Anywhere helps CIOs break this cycle with AI agents that autonomously resolve employee requests. By resolving routine issues before tickets are created, organizations can achieve over 80% auto-resolution, reduce service desk costs by as much as 70%, and improve employee productivity and experience.
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