Customer Quote

Our employees had the right problem-solving mindset. If they saw a challenge, they used RPA to solve it.

Eric Kern
RPA Solution Architecture, Trinet

Customer achievements.

Customer Achievements


Processes Automated (4 Years)


Use-Cases in Pipeline

A strong foundation powered full-scale transformation.

With such a radical transformation on the horizon, TriNet needed to ensure it remained lean. Understanding the gravity of hitting their core metric, and with the goal of enhancing their documentation processing, they asked whether automation could aid in hitting their substantial target. They partnered with Automation Anywhere to answer that question.

They chose a centralized co-operating model to lay a foundation for automation success and began a vetting process. They carefully selected the right roles to lead this initiative. They began with a solution architect, responsible for creating bot design standards, best practices, and composition requirements. From there, the company expanded this team to include several dual automation analyst/ developer roles dedicated to enhancing all the process documentation and creating a standardized runbook for all the processes. To ensure they remained agile; they added a product owner and the scrum master to the group.

Processes automated.

  • Documentation Processing
  • Documentation Enhancement
  • Payroll Processes
  • HR Functions
  • Engineering Processes
  • Finance Processes

Customer overview.

TriNet, a professional employer organizer, provides tailored HR solutions to small and medium-sized businesses. By offering human capital expertise, benefits, risk mitigation, compliance, payroll, and real-time technology, they empower businesses to focus on growing their business instead of on the ever-changing complexities of human resources and compliance.

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