Customer Quote

The savings Robotic Process Automation (RPA) has given us, has led to an overall increase in our international business.

Paolo Caniccio
Chief Technology Officer

Customer achievements.

Customer Achievements


Decrease in processing time


Processes automated


Hours saved annually goal by 2020

Empowering business volume growth without increasing resources.

Automation now supports many significant business activities for Monte Titoli. One software bot now handles corporate actions and stock issuance. Prior to RPA, staff in five offices were processing data. A second bot supports the team by automatically uploading the data into different databases for staff to work on.

In international securities, the manual work of managing SWIFT messages was reduced from 10 minutes per message to only 34 seconds, resulting in a 94% decrease in processing time. One bot connects, downloads, and stores the incoming message, then another reads the message and writes the outgoing message. This time savings allows the team to focus on more valuable work such as verifying that transactions are processed correctly and provide higher-quality customer communication.

Processes automated.

  • Corporate actions
  • Stocks data capturing and dissemination
  • Business clerical, IT, and security systems monitoring and alerts
  • Society for Worldwide Interbank Financial Telecommunication (SWIFT) message management

Customer overview.

Monte Titoli, London Stock Exchange Group’s (LSEG) Italian-based Central Securities Depositary (CSD), is a leading provider of post-trade services to banks, brokers, central counterparty clearing houses (CCPs), and stock exchanges. The company manages more than €3 trillion of assets in Italy and internationally, with more than 45 million transactions processed in 2018.

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