Monitoring business-critical systems with intelligent automation.
Monte Titoli partnered with Automation Anywhere to develop three bots during their proof of concept stage (PoC). The automations processed financial announcement data and provided monitoring and alerting of unattended, business-critical systems. The bots were also used to manage messages on the Society for Worldwide Interbank Financial Telecommunication (SWIFT) system. SWIFT provides a secure messaging network allowing more than 10,000 financial institutions in 212 different countries to send and receive financial transaction information. The bots were also repurposed for other back-office and IT processes.Download case study
The savings Robotic Process Automation (RPA) has given us, has led to an overall increase in our international business.
Decrease in processing time
Hours saved annually goal by 2020
Empowering business volume growth without increasing resources.
Automation now supports many significant business activities for Monte Titoli. One software bot now handles corporate actions and stock issuance. Prior to RPA, staff in five offices were processing data. A second bot supports the team by automatically uploading the data into different databases for staff to work on.
In international securities, the manual work of managing SWIFT messages was reduced from 10 minutes per message to only 34 seconds, resulting in a 94% decrease in processing time. One bot connects, downloads, and stores the incoming message, then another reads the message and writes the outgoing message. This time savings allows the team to focus on more valuable work such as verifying that transactions are processed correctly and provide higher-quality customer communication.
- Corporate actions
- Stocks data capturing and dissemination
- Business clerical, IT, and security systems monitoring and alerts
- Society for Worldwide Interbank Financial Telecommunication (SWIFT) message management
A solid foundation for wider automation adoption.
Following the implementation of a data lake in the cloud for dashboards, Monte Titoli is now investigating predictive data analytics. Their virtual center of excellence (COE) was set up to provide information, rationale, and proof of RPA. A ‘bot catalog’ is planned, listing the functionalities and processes managed by the automations implemented. Together they provide a solid foundation for wider adoption of automation and reusability of bots both within the company, as well as across the wider LSEG. Their current automation pipeline is expected to continue to grow through December 2020, when they hope to reach the goal of 6,400 annual hours saved.
Bots give us an opportunity to change the way we work and can be a solution for any business challenges we face.
Monte Titoli, London Stock Exchange Group’s (LSEG) Italian-based Central Securities Depositary (CSD), is a leading provider of post-trade services to banks, brokers, central counterparty clearing houses (CCPs), and stock exchanges. The company manages more than €3 trillion of assets in Italy and internationally, with more than 45 million transactions processed in 2018.