Customer Quote

Intelligent Automation empowers employees to do more meaningful work.

Marshall Couch
Intelligent Automation Consultant

Customer achievements.

Customer Achievements


Hours saved annually


Intelligent automations in production


Orgs using automation

Empowering employees to automate builds culture of transformation.

The company aimed to use automation to streamline repetitive and routine tasks, empowering employees for more meaningful work. While attended automations were quickly implemented, the first unattended intelligent automation took five months due to automating larger, complex processes. Automation was initially implemented in finance, then expanded to other departments like supply chain and procurement. With 120 automation creator licenses, over 10 groups in Eastman are utilizing automation. Hour-long automation building workshops have reached 300+ people, and eight bot-a-thons have been hosted globally. By automating with the Automation Success Platform, the company saved over 20,000 hours annually, deploying 120+ bots, and benefiting 10+ organizations.

Processes automated.

  • HR
  • Accounting
  • Procurement
  • Supply chain
  • Data processing
  • Finance processes

Customer overview.

Eastman, headquartered in Kingsport, Tennessee, is a global specialty materials company.

Continue your intelligent automation journey.

Download PDF

Get a PDF version of this customer story.

Download case study
Download case study


Discover the Automation Success Platform.

Learn more
Learn more


How are others leveraging intelligent automation?

View testimonials
View testimonials

See what our customers have to say.

Gartner Peer Insights

Get to know the Automation Success Platform.

Try Automation Anywhere

For Businesses

Sign up to get quick access to a full, personalized product demo

For Students & Developers

Start your RPA journey instantly with FREE access to Community Edition