Automation Anywhere Recognized with Gold Stevie® Award for Customer Service Automation Achievement and Business Intelligence Group’s 2024 Excellence in Customer Service Award 

Automation Anywhere, a leader in AI-powered automation, today announced its recognition for Achievement in Customer Service Automation and Customer Service Training Team of the Year with Gold Stevie® Awards, and Customer Service Department of the Year with a Silver Stevie® Award. Automation Anywhere has also been named a winner in the 2024 Excellence in Customer Service Awards by the Business Intelligence Group. 

The Automation Anywhere customer service department continues to deliver on its track record of excellent customer care due to its pioneering use of AI-powered automation technology, which has driven impressive productivity improvements and quick return on investment for its customer service team. Automation Anywhere's AI-powered agents are available 24/7 to respond to customer support requests in nine languages, and its AI co-pilots assist human engineers with timely customer service requests, providing a significant boost in both customer and employee experience. 

“We are proud of this recognition for our achievement in Customer Service Automation and our successful utilization of our own AI-powered automation platform. These awards are a testament to our commitment to our valued customers as our core focus is on Customer Success,” said Pankaj Bhardwaj, Senior Vice President of Customer Support at Automation Anywhere.” I want to thank our support team who drive innovation and enable us to maintain Automation Anywhere’s status as a premier Customer Service Organization.” 

The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organizes nine of the world's leading business awards programs, including the prestigious American Business Awards® and International Business Awards®. More than 2,300 nominations from organizations of all sizes and in virtually every industry in 44 nations and territories were considered in this year's competition. Winners were determined by the average scores of more than 200 professionals worldwide on seven specialized judging committees. 

The Excellence in Customer Service Awards celebrate those who win by supporting their customers and those who develop tools to help others find success. Awards were given to consultants, outsourcing partners, and technology providers for superior performances in the past 12 months. 

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales. For more information about the Excellence in Customer Service Awards, visit: https://www.bintelligence.com/excellence-in-customer-service-awards.