On-Demand Webinar

How intelligent AI agents turn intent into action and deliver autonomous resolution at scale

As enterprises push toward autonomous IT service delivery, the question becomes: what actually powers it?

Watch Episode 3 of our 5-part webinar series, The CIO’s Guide to Autonomous IT, we take you behind the scenes with Aisera, now part of Automation Anywhere, to see how agentic AI, hyperflows, and knowledge grounding work together to understand intent, take action, and continuously improve resolution outcomes.

Episode 3 - Behind the Scenes: What Powers the Autonomous Service Desk Featuring Rahul Guha, Tyler, Manning Joanna Swartwood 

• In this session, we’ll explore the technology that powers agentic service management—from domain-specific AI agents and hyperflows to enterprise integrations and knowledge grounding. Learn how Aisera’s platform enables AI agents to translate intent and continuously improve outcomes.

Be sure to review our additional episodes covering:

Episode 4 – Measuring the Impact of Agentic Service Management

• As automation and AI transform service operations, leaders need visibility into real outcomes. Learn how advanced analytics and insights help CIOs measure progress, optimize operations, and guide their Autonomous IT strategy.

Episode 5 - Securing and Scaling the Agentic Service Management at Enterprise Scale

• As organizations move toward Autonomous IT, governance and reliability become critical. Learn how enterprises implement agentic service management safely using security guardrails, governance frameworks, and automated testing to prevent AI agent drift. Discover how Aisera ensures AI agents behave predictably, resolve issues correctly, and operate safely at enterprise scale.

Throughout the series, see how Aisera delivers across every critical capability - helping IT teams move beyond automation to enterprise-grade autonomy.