Upcoming Webinar

Is Your IT Ready for Regional Uncertainty? Discover AI-Driven Support

IT teams across the region are being asked to do more with less time than ever before.

Physical access to offices and infrastructure is restricted or unpredictable. Your helpdesk is absorbing a surge of requests, connectivity issues, access problems, device failures, while your team is stretched thin and can't always be on-site to resolve them.

Manual ticketing wasn't built for this. And neither was your current IT support model.

Join us on April 28 to see how agentic AI:

• Troubleshoots laptop issues intelligently by applying insights from historical incidents, device telemetry, and prior resolutions to guide diagnosis and resolution across OS, software, and performance issues.
• Identifies the correct printer drivers based on device type, environment, and historical patterns, then automatically installs and configures them to ensure seamless connectivity and reduce repeat tickets.
• Manages access dynamically by learning access patterns from real tickets to automate approvals and fulfillment, while maintaining governance, security, and full auditability.

Khalid Lachgar

VP, Sales Engineering EMEA

Automation Anywhere

Abdullah Tasleem

Sales Engineer, UAE

Automation Anywhere