Build a Goal-Based Agent to Coordinate Product Recall Responses

 

In this hands-on session, you'll discover how to build an intelligent AI agent that transforms chaotic recall scenarios into streamlined, automated workflows. Product recalls demand swift, precise action—but manual coordination often leads to delays, missed customers, and compliance gaps.

During this session you will:

  • Design and implement a goal-based AI agent with specialized skills for recall management
  • Automate critical processes: product impact detection, customer identification, and coordinated outreach
  • Build end-to-end orchestrated workflows that seamlessly blend AI decision-making with deterministic automations
  • Create a unified system where every step—from initial detection through final resolution—operates as a single, coordinated workflow
  • Gain access to the Enterprise Control Room

This guided session is designed for both new and experienced Automation Anywhere users and is a great opportunity to build an AI agent from the ground up in an Automation Anywhere sandbox. We will use a product recall response scenario as the example, but the skills you gain can be applied to a variety of customer service, support, and operations workflows.

Be sure to book your calendar and join us live, as the replay is available exclusively to attendees.

Hands-on Access:

Attendees will receive access to an Automation Anywhere Control Room sandbox approximately 24 hours before the webinar. Please log in ahead of time to confirm your credentials are working. This environment is for learning purposes only.

Max Cassidy

Senior Developer Evangelist

Automation Anywhere

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