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  • Shift Left At Scale: Agentic AI That Learns, Improves, and Automates ITSM End-to-End

Join us on December 10 where we’ll explore how a modern agentic AI platform with continuous learning can transform ITSM—starting with ontology and knowledge generation, and evolving into autonomous discovery, reasoning, and fulfillment for any request type. You’ll see how Agentic AI pushes the shift-left strategy further than ever before by learning from ontology, lexicon, KB content, fulfillers, and real-world usage.

Aisera’s Director, Sales Engineering, Will Karges, and Sr. Product Marketing Manager, Frances Grimaldo, will cover how Agentic AI enables

:

  • Autonomous, continuous learning that goes beyond static automations — starting with ontology + KB generation and evolving into dynamic content generation, discovery, and reasoning that produces new answers and improves accuracy over time.
  • Shift-left at scale through dynamic discovery of processes and expertise — including the ability to learn from fulfillers, capture niche system interactions, and turn that knowledge into reusable automations.
  • Automation that goes far beyond workflows — instead of relying on rigid, hard-coded workflows, continuous-learning AI can adapt to handle any request type across any system today.

Register to get a look at what agentic AI makes possible today—and a preview of how continuous learning will shape the next generation of autonomous ITSM operations.

Will Karges

Director, Sales Engineering

Aisera

Frances Grimaldo

Sr. Product Marketing Manager

Aisera

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