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Featured
Named a 2026 Gartner® Magic Quadrant™ Leader for RPA.Recognized as a Leader for the Eighth Year in a Row Download report Download report
Featured Sessions
- October 19, 2026 at 4:30 pm
- October 21, 2026 at 11:30 am
Autonomous IT Service Desk: Turning Agentic AI Ambition into Measurable Outcomes
Agentic AI is transforming the IT service desk into an autonomous operation that resolves requests with minimal human intervention oftentimes before issues are event reported. This session outlines how to deliver zero-ticket autonomous resolution in even the most complex enterprise environments. See how Autonomous IT Service Desk has automated 80%+ of service requests for enterprises without compromising security, reliability, or trust.
Speaker
Peter White
Chief Product Officer,
Automation Anywhere
Automation Anywhere: From Tokens to Outcomes - A CIO's Autonomous IT Playbook
Enterprises have committed millions to AI, yet outcomes stay unproven. Automation Anywhere CIO Kapil Vyas will share the Autonomous IT Operating Model — the framework behind taking IT from 5% to 48% autonomy in one year. Learn about autonomous IT and the enterprise work delegation model for AI agents, and leave with a scorecard and glidepath to get started.
Speaker
Kapil Vyas
CIO at Automation Anywhere
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