The Loan Store/MOZAIQ | Automation Anywhere

Achieving elastic operating capacity with intelligent automation.

TLS partnered with MOZAIQ to design and implement automation across several complex mortgage processes. MOZAIQ leveraged the Agentic Process Automation System, including Document Automation and Automation Workspace, combined with MOZAIQ's automation as a service solution.

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Customer Quote

Intelligent Automation allows our operations to scale with the fluctuating market while retaining our valuable employee base.

Jag Chopra
COO, The Loan Store, Inc.

Customer achievements.

Customer Achievements

100%

Productivity increase

>80%

Straight through processing

60%

Cost savings

Automation delivers cost savings, higher productivity – and happier customers.

TLS collaborated with MOZAIQ to revolutionize mortgage processes through the Agentic Process Automation System and Document Automation. By automating tasks like LE Generation, Disclosures, and Loan Delivery, TLS achieved remarkable results: 100% productivity boost, over 80% straight-through processing, 60% cost savings, and more than 25% reduction in mortgage loan turn times. This partnership not only accelerated loan cycles but also ensured accuracy and lowered operational expenses, empowering TLS to provide outstanding broker service in the competitive wholesale lending landscape.

Processes automated.

LE Generation & Re-disclosures
Initial Disclosures Generation and Delivery
Lock Confirmation Generation and Delivery
Clearing File Setup Conditions

Loan Document Classification (Indexing)
Ordering Flood and Fraud Services
Loan Delivery to Aggregators and GSE’s

Up next: Automating mission critical underwriting processes.

TLS and MOZAIQ plan to extend automation to critical underwriting processes, improving cost savings and productivity. Automated data extraction, comparison, and analysis will be applied across loan stages.

Customer Quote

Designing complex solutions, like adding Document Automation for data extraction to existing Intelligent Automation, is where you're going to see the highest level of benefits.

Brandi Shoemaker
Chief Business Officer, MOZAIQ LLC