Customer Quote

Intelligent Automation allows our operations to scale with the fluctuating market while retaining our valuable employee base.

Jag Chopra
COO, The Loan Store, Inc.

Customer achievements.

Customer Achievements


Productivity increase


Straight Through Processing


Cost savings


Compressed mortgage loan turn times

Automation delivers cost savings, higher productivity – and happier customers.

TLS values exceptional broker service and satisfaction, so to achieve the operational excellence needed to uphold these values they partnered with MOZAIQ LLC to augment their processes with automated solutions.

The MOZAIQ mortgage process automation solution uses Automation 360 and IQ Bot to automate mortgage processes for loan setup, underwriting closing, post-closing, shipping, and servicing. The solution deploys trained, reusable digital workers to execute mortgage processes and seamlessly integrates with common loan origination and title systems, all supported by a robust and secure audit and reporting function. The solution uses pre-trained AI models within IQ Bot to execute complex mortgage processes at unprecedented speed, scale, and accuracy.

Processes automated.

  • LE Generation & Re-disclosures
  • Initial Disclosures Generation and Delivery
  • Lock Confirmation Generation and Delivery
  • Clearing File Setup Conditions
  • Loan Document Classification (Indexing)
  • Ordering Flood and Fraud Services
  • Loan Delivery to Aggregators and GSE’s

Customer overview.

The Loan Store, Inc. (TLS) is a rapidly growing mortgage company leveraging efficient processes and decades of mortgage expertise to create a successful ecosystem for their broker and correspondent partners.

MOZAIQ’s software solution offerings are focused entirely within the mortgage eco-system, leveraging Intelligent Process Automation to build intelligent mortgage centric solutions.

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