Automation AI
Achieving elastic operating capacity with intelligent automation.
TLS partnered with MOZAIQ to design and implement automation across several complex mortgage processes. MOZAIQ leveraged AAI’s automation platform, Automation 360™ (IQ Bot™ intelligent processing software and Automation Workspace) combined with MOZAIQ’s automation as a service solution.
Download case studyCustomer Quote
Intelligent Automation allows our operations to scale with the fluctuating market while retaining our valuable employee base.
Jag Chopra
COO, The Loan Store, Inc.
Customer achievements.
Customer Achievements
100%
Productivity increase
>80%
Straight Through Processing
60%
Cost savings
>25%
Compressed mortgage loan turn times
Automation delivers cost savings, higher productivity – and happier customers.
TLS values exceptional broker service and satisfaction, so to achieve the operational excellence needed to uphold these values they partnered with MOZAIQ LLC to augment their processes with automated solutions.
The MOZAIQ mortgage process automation solution uses Automation 360 and IQ Bot to automate mortgage processes for loan setup, underwriting closing, post-closing, shipping, and servicing. The solution deploys trained, reusable digital workers to execute mortgage processes and seamlessly integrates with common loan origination and title systems, all supported by a robust and secure audit and reporting function. The solution uses pre-trained AI models within IQ Bot to execute complex mortgage processes at unprecedented speed, scale, and accuracy.
Processes automated.
- LE Generation & Re-disclosures
- Initial Disclosures Generation and Delivery
- Lock Confirmation Generation and Delivery
- Clearing File Setup Conditions
- Loan Document Classification (Indexing)
- Ordering Flood and Fraud Services
- Loan Delivery to Aggregators and GSE’s
Up next: Automating mission critical underwriting processes.
Now that much of the front and back-end mortgage lending processes are automated, TLS and MOZAIQ will automate high-value, mission critical underwriting processes, adding even more significant cost savings and enhancing productivity further. These processes which include data extraction and bots capable of comparison and data analysis, will be leveraged as a foundational capability that can be applied at multiple stages of the loan process, such as QC Audit, Closing and Funding.
Customer Quote
Designing complex solutions, like adding IQ Bot for data extraction to existing RPA, is where you're going to see the highest level of benefits.
Brandi Shoemaker
Chief Business Officer, MOZAIQ LLC
Customer overview.
The Loan Store, Inc. (TLS) is a rapidly growing mortgage company leveraging efficient processes and decades of mortgage expertise to create a successful ecosystem for their broker and correspondent partners.
MOZAIQ’s software solution offerings are focused entirely within the mortgage eco-system, leveraging Intelligent Process Automation to build intelligent mortgage centric solutions.
