Tech Mahindra | Automation Anywhere

Delivering automated invoice processing as a service.

Tech Mahindra designed a customizable invoice processing as a service model, a first with Automation Anywhere, leveraging the Agentic Process Automation System on cloud and Document Automation to automatically process and sort emails.

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Customer Quote

The legacy processes our client was using to manage invoices were inefficient and not cost effective. With Document Automation we reduced AHT by 85% and saved 19,200 hours annually. This is just the beginning!

Hrishikesh Bhagat
RPA Automation Manager Tech Mahindra

Customer achievements.

Customer Achievements

19,200

Hours saved annually

100%

Accuracy

90%

Reduction in manual effort

Eliminating error-prone, tedious manual work with intelligent automation.

Tech Mahindra tackled the challenge of automating invoice processing for a client with 15 employees manually handling thousands of invoices monthly. They developed customizable solutions, IPAaS and BPAaS, using the Agentic Process Automation System and Document Automation. The complex project involved varied invoice formats and departments. IPAaS extracted data and automated processes, while BPAaS addressed exceptions. Tech Mahindra achieved 90% manual effort reduction, 85% AHT reduction, and 100% accuracy, saving 19,200 hours annually. This innovative approach demonstrates Tech Mahindra's prowess in process automation and optimization using cutting-edge technology.

Processes automated.

Email handling and sorting
Conversion of invoices to TIFF format

Booking of invoices into Oracle EBS

Expanding business process automation services.

Tech Mahindra plans to continue offering customizable versions of IPAaS and BPAaS to all their clients and use intelligent automation to process more types of documents in their automation-driven service model.

Customer Quote

The As a Service Model of Tech Mahindra in combination with Automation 360 platform and Automation Anywhere’s unmatched support helps us accelerate business outcomes for our customers as early as 1st Month of Engagement.

Dhaval Bhatt
Tech Mahindra Business Development Manager – AI & Automation Platforms