Leveraging the Automation Success Platform, Tech Mahindra designed an end-to-end automation solution significantly reducing the average time per download. Tech Mahindra designed the solution to adapt the automation to upcoming changes in UI, data security, and parameters across all 100 different public websites, thereby eliminating manual work that was both redundant and complex.
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Solution was Designed in a way with Automation 360™ to eliminate 95% of our client’s manual work empowering them to focus on delivering the highest quality insurance and retirement solutions for their customers.
Customer Achievements
21,000+
Hours saved annually
>2.5x
Faster processing
100%
Accuracy
Tech Mahindra developed a solution with the Automation Success Platform for a client-facing challenge in downloading reports from 100 different websites. The manual process involved complex data security layers and parameter changes. The solution automated login, authentication, report download, and notifications, reducing average download time by 40%. This comprehensive approach saved 21,000+ hours annually, achieved 2.5x faster processing, and a 95% decrease in manual work, all while maintaining 100% accuracy.
Processes automated.
Tech Mahindra continues to work in phases to automate other business processes for their client, such as workplace automation. Going forward TechM plan to provide hyperautomation suite to clients utilizing the Automation Success Platform.
Customer Quote
Our client is very happy with the performance of the bots. We have decreased their manual work by 95% and saved them 21,000 hours annually.
Tech Mahindra is $5.1 billion company focused on leveraging next-generation technologies to enable digital transformation.
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