Tech Mahindra RPA Case Study | Automation Anywhere

Simplifying work and saving time with automation.

Leveraging the Agentic Process Automation System, Tech Mahindra designed an end-to-end automation solution significantly reducing the average time per download. Tech Mahindra designed the solution to adapt the automation to upcoming changes in UI, data security, and parameters across all 100 different public websites, thereby eliminating manual work that was both redundant and complex.

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Customer Quote

Solution was Designed in a way with Automation 360™ to eliminate 95% of our client’s manual work empowering them to focus on delivering the highest quality insurance and retirement solutions for their customers.

Dhaval Bhatt
Tech Mahindra Business Development Manager — AI & Automation Platforms

Customer achievements.

Customer Achievements

21,000+

Hours saved annually

>2.5x

Faster processing

100%

Accuracy

Achieving 40% faster – and immeasurably easier – workflows.

Tech Mahindra developed a solution with the Agentic Process Automation System for a client-facing challenge in downloading reports from 100 different websites. The manual process involved complex data security layers and parameter changes. The solution automated login, authentication, report download, and notifications, reducing average download time by 40%. This comprehensive approach saved 21,000+ hours annually, achieved 2.5x faster processing, and a 95% decrease in manual work, all while maintaining 100% accuracy.

Processes automated.

Statement downloads from 100 Different websites and email, where website UI were periodically changing

Moving forward with hyperautomation.

Tech Mahindra continues to work in phases to automate other business processes for their client, such as workplace automation. Going forward TechM plan to provide hyperautomation suite to clients utilizing the Agentic Process Automation System.

Customer Quote