Customer Quote

Solution was Designed in a way with Automation 360™ to eliminate 95% of our client’s manual work empowering them to focus on delivering the highest quality insurance and retirement solutions for their customers.

Dhaval Bhatt
Tech Mahindra Business Development Manager — AI & Automation Platforms

Customer achievements.

Customer Achievements

21,000+

Hours saved annually

>2.5x

Faster processing

100%

Accuracy

Achieving 40% faster – and immeasurably easier – workflows.

Tech Mahindra developed a solution with the Automation Success Platform for a client-facing challenge in downloading reports from 100 different websites. The manual process involved complex data security layers and parameter changes. The solution automated login, authentication, report download, and notifications, reducing average download time by 40%. This comprehensive approach saved 21,000+ hours annually, achieved 2.5x faster processing, and a 95% decrease in manual work, all while maintaining 100% accuracy.

Processes automated.

  • Statement downloads from 100 Different websites and email, where website UI were periodically changing

Customer overview.

Tech Mahindra is $5.1 billion company focused on leveraging next-generation technologies to enable digital transformation.

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