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Customer Achievements


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Empowering better service delivery with intelligent automation.

One of five major San Diego County government divisions, the Health and Human Services Agency offers the community a wide range of health and social programs, including aging and independence services, public health programs, and children’s services.

To help with the administration of these programs, the agency uses CalWIN, a state-approved program. Supporting documents used to qualify every individual for various government assistance programs, like food stamps (the Supplemental Nutrition Program), Temporary Assistance for Needy Families, Medical, and more were being transferred onto a digital format using EMC Documentum.

Processes automated.

  • Human Services Processes
  • Verification Processes

Customer overview.

San Diego County systems take information from relevant forms, verify it, and provide the info to requesting individuals.

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