Large industrial conglomerate expedites outstanding invoice processing with AARI

THE WHOLE STORY

Processing an outstanding invoice and preparing the payment took multiple manual steps. This included downloading the statements, analyzing them, requesting a supplier's statement of account, and checking with an FM and accounting on the payment status. The employee had to navigate through multiple systems, data silos, and untracked communications to process a single invoice, delaying the turnaround time and increasing the chance for mistakes.

Oasis investments used AARI to streamline this process as it gave employees an easy way to participate in the process automation. They didn't have to worry about learning the technology or navigating the nuances of the process underneath. They simply provided AARI with the minimum inputs needed through an easy-to-use interface, while AARI coordinated with bots and various stakeholders to retrieve the data, incorporate comments, escalate for approvals, and update systems accordingly.

This process automation begins with a bot downloading statements from Oracle, then sending them to the SME for review. This surfaces as an AARI request, with the SME viewing the collated data from a single screen. Upon review, the SME sends the statement to the FM for final approval. When the FM picks up the request, they see all the payment details from the previous steps needed to make a quick decision. Once approved, the bot prepares the payment, creates the voucher, and uploads it to the bank portal along with associated files. This is a single example of how AARI provides value—the Finance team leverages the same to add suppliers, retrieve entities, and alter supplier, entity, and invoice details in an expedited manner.

By having each Finance team member work with a digital assistant, Oasis Investments saved more than 3,600 hours of processing time each year. The company currently has seven processes automated through AARI.