IQVIA | Automation Anywhere

With Automation Anywhere, we transformed our most data-intensive operations. Achieving an 80% gain in patient analytics efficiency and cutting data entry costs by up to 65% hasn't just optimized workflows—it has allowed our teams to focus on the high-value work that accelerates clinical innovation.

Govindaraj Rajendran,
Global Automation CoE Leader, IQVIA

80%

patient analytics efficiency gain

35-65%

data entry & QA cost reduction

30%

faster adverse event detection

From Manual Data Entry to Accelerated Drug Discovery

IQVIA automated high-volume data workflows, cutting costs and speeding up clinical insights while ensuring strict regulatory compliance.

The Challenge

Manual data entry risking errors & delays
Siloed data systems slowing down analysis
Intense pressure for regulatory compliance
High operational costs in data management

The Solution

AI agents for document processing & validation
Seamless integration with existing data sources
Automation Co-Pilot for human-in-the-loop review
Enterprise Knowledge to ensure accuracy

The Result

80% efficiency gain in patient analytics
Up to 65% reduction in data entry costs
30% faster detection of adverse events
Enhanced data accuracy and compliance

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Products used

Automation Co-Pilot
Document Automation
Enterprise Knowledge
Process Discovery

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Accelerating Clinical Innovation with AI-Powered Automation

To accelerate clinical innovation, IQVIA needed to overcome the immense challenge of manual data processing across its research operations. Slow, error-prone workflows created bottlenecks in everything from clinical trials to patient safety monitoring. By deploying AI-powered automation from Automation Anywhere, IQVIA built a connected ecosystem to intelligently process documents, validate data, and manage information at scale. This strategic shift eliminated thousands of hours of manual work, dramatically improving the speed and accuracy of adverse event detection and patient analytics, empowering researchers to focus on faster, better outcomes.

Smarter Data, Faster Cures

IQVIA is expanding its use of automation to master data management, creating a unified data foundation. This will unlock more powerful AI-driven insights, further enhance efficiency, and accelerate the development of next-generation healthcare solutions.