Customer achievements.

Customer Achievements

40%

Productivity Improvement

25%

Increase Transaction Speed

90%

Reduction in Manual Labor

Turning up the speed and efficiency with existing legacy systems.

ROBOTIC PROCESS AUTOMATION
Automation Anywhere and Genpact’s solution architect designed an automation solution using various RPA technologies available with the Automation Anywhere platform. It reduced the number of employees required for Purchase Order fulfillment from 100 to 10 and reduced overall errors while increasing transaction speed. One of the key questions Genpact and Automation Anywhere faced was whether to create a zero-touch process or create a process that utilizes a human-automation partnership. The advantages of a zero-touch process were obvious, but a redesigned process with a human and automation partnership would create a solution that would reduce exceptions significantly as well as increase customer satisfaction. The latter was chosen.

Customer overview.

Genpact’s client, a leading imaging company, creates cameras, lenses, and other imaging tools and sells them to major companies likeWoolworth’s in Australia.

Continue your intelligent automation journey.

Download PDF

Get a PDF version of this customer story.

Download case study
Download case study

Product

Discover the Automation Success Platform.

Learn more
Learn more

Testimonials

How are others leveraging intelligent automation?

View testimonials
View testimonials

See what our customers have to say.

G2
SoftwareReviews
Gartner Peer Insights
PeerSpot

Get to know the Automation Success Platform.

Try Automation Anywhere
Close

For Businesses

Sign up to get quick access to a full, personalized product demo

For Students & Developers

Start your RPA journey instantly with FREE access to Community Edition