Customer Quote

Get RPA in the door, find some key wins, and use that to gain momentum. Then it’s easy to get people in the business to listen.

Blake Rooney
Chief Information Officer

Customer achievements.

Customer Achievements

100%

Automated email alerts of potential clients

800

Hours saved annually

13

Automation ideas in the pipeline

Applying automation to identify conflicts of interest and new litigation prospects.

One of the first bots implemented focused on the firm’s conflicts check process, which involves examining computerized lists of clients and cases to determine whether a lawyer has ever represented a party with conflicting interests to the new clients. Automating this process as a set of bot tasks freed employees from scanning email or a database for the information needed.

When one of the firm’s managing attorneys expressed interest in getting information about potential litigation quicker, the RPA team figured out a way to use a bot to scan a daily email the company received and highlight potential litigation. The bot then took the information and ran it against the firm’s client list to pull out more information, such as the relationship manager assigned and when he or she last worked with the client.

Processes automated.

  • Conflict checks
  • Potential litigation alerts

Customer overview.

With headquarters in Kansas City, Missouri, Husch Blackwell is a law firm of approximately 700 attorneys in 19 offices across the U.S. The company delivers legal solutions coupled with business and industry insight to help clients address their most complex business challenges.

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